MARTRUST: WHERE FINTECH MEETS MARITIME
MarTrust is a leader in digital payment solutions in the shipping industry.
With transformative products and a strong value proposition (including a “built for maritime” e-wallet and card), our transformative products have garnered tremendous market response and fuelled substantial growth.
Currently processing $12 billion in payments annually, we're just getting started!
MarTrust and the bigger picture
At MarTrust, we are dedicated to enhancing seafarer welfare.
With over a million seafarers worldwide working in challenging and sometimes perilous conditions, often far away from their loved ones, the process of paying them and facilitating fund transfers poses numerous complications and risks.
With the MarTrust E-Wallet, we comprehensively address these challenges, promoting increased seafarer welfare.
By providing peace of mind while they're away from home, we make a real difference in their lives, and that's truly meaningful to us.
THE ROLE: SENIOR GROWTH MANAGER
The Senior Growth Manager will be pivotal in driving the market success of our maritime financial solutions, including multi-currency payroll, supplier payment solutions, and e-wallet services for maritime customers and seafarers.
This role will be hands-on, crafting communications that directly drive our growth, creating compelling product marketing campaigns to drive user and feature adoption as well as enabling our sales teams and keeping customer and market insight core to our product strategy.
Your new day-to-day will involve:
Growth Strategy Development: Develop and execute growth marketing strategies to drive user acquisition, engagement, and retention of our crew account.Experimentation: Design and implement experiments to identify the most effective tactics for increasing feature adoption and activation rates.User Onboarding: Optimise the onboarding process to ensure new users quickly understand and realise the value of our products.Messaging and Positioning: Craft compelling, clear messaging and communications that articulate the value and unique advantages of MarTrust’s products. Ensure this messaging is consistently applied across all marketing materials and channels. Sales Enablement: Equip the sales team with the tools, resources, and training needed to effectively sell MarTrust’s products. This includes the creation of sales collateral, case studies, and presentations that resonate with target customers. Data Analysis: Analyse user data to identify trends, opportunities, and areas for improvement. Use insights to inform marketing strategies and tactics.Collaboration: Work closely with product, research, design, engineering and operations teams to ensure marketing initiatives are aligned with product development and user needs.Market Research: Conduct market research to stay up-to-date with industry trends and understand the needs and preferences of seafarers.Performance Tracking: Monitor and report on the performance of marketing campaigns, providing actionable insights and recommendations for improvement.
Products Worked On:
Multi-currency payroll and supplier payment solutions tailored for maritime customers.
An innovative multi-currency e-wallet offering both virtual and physical cards designed for seafarers.
This is what we need from you:
- 5 years work experience including minimum 2 in growth/product marketing or similar roles
- Experience in financial services, fintech or banking products highly valued. Strategic Marketing Expertise: Demonstrated experience in developing and executing marketing strategies for digital products or services, particularly in the financial or maritime sectors.
- Campaign Development and Execution: Proven track record in creating and managing successful marketing campaigns across various channels, including digital, social media, and traditional marketing platforms.
- Customer and Market Insights: Strong ability in conducting market research, customer interviews, and using data analytics to glean insights that inform marketing strategies and product development.
- Product Positioning and Messaging: Experience in developing effective product positioning and messaging that resonates with target audiences and differentiates the product in the market.
- Collaboration with Cross-Functional Teams: Demonstrated capability to work closely with product management, sales, design, and engineering teams to align marketing strategies with product development and sales objectives.
- Sales Enablement: Experience in creating tools and materials (like sales kits, presentations, case studies) that aid the sales team in the selling process.
- Adaptability and Agility: Comfortable in a fast-paced, dynamic environment and able to adapt marketing strategies to rapidly changing market conditions and organizational needs.
- Communication and Interpersonal Skills: Excellent communication skills, both written and verbal, with the ability to convey complex product information in a clear and persuasive manner.
- Data-Driven Decision Making: Proficient in using data and metrics to guide marketing decisions and evaluate campaign effectiveness.
- Creative Thinking: Ability to think creatively and out-of-the-box to create innovative marketing strategies that capture attention and engage customers.
THE STRENGTH OF THE MARCURA BRAND BEHIND YOU
Marcura is led by the two visionary entrepreneurs who founded the company 22 years ago.
Their original mission, which we uphold today, is to streamline digital processes in the globally impacting shipping industry. We do this by putting our customers first.
As an established, successful, diverse and energetic company, we have developed a series of transformative products/brands specifically for the maritime industry which kill analog drag via digitalization.
Global and growing
Our 650+ customers are based in 53 countries.
Our 950+ strong team works in 25 countries.
We’re actively developing new products and new product features, and we are targeting continued and significant growth in 2024 and 2025!
You and Marcura
So far, we’ve done a pretty good job with significant growth and market leading products. But we’re even more ambitious now than ever. With big future growth plans we have vacancies for some new teammates with big talents and expertise. In short: We’ve got big plans.
To be passionate about our customers, we need to be passionate about hiring (and keeping) the best talent. That’s hopefully where you come in.
If you are talented and passionate about digital transformation, tech, platforms, SaaS, customer service, and excellence we’d be pleased to hear from you.
Remote excellence – work from home
Four years ago, we transitioned to a fully remote first setup for all our team members around the world. Working from home:
- Allows our team members to have the flexibility of working from home (knowing they are fully supported by their colleagues, managers, and service teams, like IT and HR)
- Means that Marcura and our group companies can recruit globally, wherever the candidate calls home in our entity countries spread across the globe.
- We call our working from home practice ‘remote excellence’ because our ambition is to be the best possible remote organisation.
Marcura and diversity and inclusion
We’re 100% committed to preserving our culture of inclusion and diversity.
We’re all different. This makes us stronger as a company and helps to ensure we serve our diverse customers in the best possible way. We’re committed to hiring the best people for the jobs we have. And then making sure they’re happy and can prosper. We’ve made good progress already on gender diversity, a particular issue in the shipping industry. We welcome applications from people with disabilities, who may appreciate the flexibility of our remote excellence policy (work from home). So, if you see a job, you think fits your skills and experience, we’d love to hear from you.
SOME OF THE MARTRUST BENEFITS
When you join MarTrust, and the Marcura Group, you can look forward to a host of enticing benefits, including:
- Highly competitive salary and various other benefits
- A customer-facing remote-first organization that allows you to work from the comfort of your home. We'll take care of setting up your home office IT and provide a monthly remote work allowance.
- An extensive and inclusive onboarding process, ensuring you hit the ground running and achieve success in no time.
- Flexibility to maintain a healthy work-life balance.
- Employment with a local team, while being part of a global and ambitious organization.
- A modern performance management framework designed to support your monthly growth and unleash your maximum potential.
- A vibrant working culture and the opportunity to collaborate with international players in the Banking, Payments, and Shipping industries.