Client Services Coordinator

Our client, a market leader within its industry, are recruiting an organized and confident Customer Services Administrator to work in their busy Client Services Dept based in their Head Office in Thamesmead / Erith area. Role You will be working on a busy client services desk, liaising with all their clients (UK wide) in relation to stock requirements and products being delivered on time Duties; * Managing client accounts - UK based * Receiving calls from clients to discuss stock and products requests * Liaising with delivery teams to confirm delivery times * Advising clients of any changes to their expected deliveries * Updating systems for all internal and external contacts to be aware of any changes to stock levels, * promotional material requests, marketing information despatch issues etc etc * Liaising with carriers to deal with any changes to deadlines etc * Tracking deliveries on system * Administration duties will also be a large part of the role * Escalating any issues to Team Leader/Manager * Update and maintain Excel Spreadsheets * Entering and updating the Database and managing the process Experience and Skills Required * Proven experience in a similar role; Customer Service, Client services, Sales Administrator, Sales order processor, Account Manager * Excellent all-round communication skills * knowledge of MS Excel as well as all other MS packages * Able to work to deadlines * Ability to work as a team Confident and accountable decision maker Can work to ever changing deadlines Multi tasker HOURS ; MON - FRI ; 8.00 - 4.00 & 1;3 w/end WFH SAT & SUN (8-12) PHONES ONLY – OVERTIME PAID SALARY ; CIRCA £25 – 27 – REVIEW AFTER 3 MONTHS