Engineering Product Support Placement Student (12 Month Industrial Placement Scheme)

Career Area: Enterprise Cross Functional Compensation Grade: 14 Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 12 Month Industrial Placement Scheme Discipline: Product Support - Engineering Location: Larne, Northern Ireland Salary : £24,500, Share Scheme, Pension, Flexible working, and 25 days annual leave (plus bank holidays). We currently have some exciting opportunities for industrial placement students to join Caterpillar across several of our sites. You will have the opportunity to work with others across our organisation and you will be directly involved, and at the heart of our business, participating on strategic projects. *Please note that in order to be eligible to complete a 12 Month Industrial Placement commencing June 2025, you must be in your penultimate year of study unless enrolled in an integrated master's program. What do we do? Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Since 1925, we've been driving sustainable progress and helping customers build a better world through innovative products and services. Throughout the product life cycle, we offer services built on cutting-edge technology and decades of product expertise. These products and services, backed by our global dealer network, provide exceptional value to help our customers succeed. We have a clear vision to be the global leader in providing customer value in the markets in which we operate. Our core values (Integrity, Excellence, Teamwork, Commitment and Sustainability) are key to our success. Caterpillar, Northern Ireland Formerly known as FG Wilson, Caterpillar Northern Ireland was acquired by Caterpillar in 1999 and is an integral part of the Caterpillar enterprise. The company has two sites in Northern Ireland. The facility located in Larne is home to the Electric Power business where the team designs and manufactures Cat Power Solutions for key business sectors including data centres, construction, mining, healthcare, utility and other industries. Diversity at Caterpillar When we leverage our people's experiences, backgrounds, and cultures in an inclusive environment, we enable every individual to achieve their full potential, which drives business success. We are proud to be active partners with both the Society of Women Engineers (SWE) & Women's Engineering Society (WES). We also have numerous well supported employee resource groups. Caterpillar is an equal opportunity employer, and we welcome applicants from diverse backgrounds. What experiences can we offer you? As an equal opportunity employer, we value diversity at Caterpillar and believe the more experience you can gain early in your career the further you can go. That's why during our yearlong scheme we place an emphasis on multiple diverse projects. You will have the opportunity to work and collaborate with people in Caterpillar facilities worldwide and we are looking for you to bring fresh, innovative ideas to solve complex technical problems. You will be a fully involved team member with responsibility and accountability for key project deliverables. That said, you will be given all the support you require to be successful. Our placement roles have the additional benefit of a workplace mentor; this could be your manager or a technical expert who will support you throughout your time at Caterpillar and help you gain the professional development and skills you need to be set up for success! Our placement students can expect to return to university with further developed technical skills and experience of how University learning is applied to the workplace. We also operate a conditional offer process; our highest performing placement students are fast tracked to our graduate development scheme. This includes a financial incentive and the potential of a summer work placement. Offers will be made based on the condition that a graduate role is available at the time of your graduation and that you achieve a min of 2:2. Job duties and responsibilities may include but are not limited to: Event management via Dealer Solution Network (Technician help desk for Dealer Network) Customer Service Engineering - On Site support for Customer/dealers events and issues Issue management via CPI (Continues Product Improvement) Caterpillar corp. tool for issue investigation Determine and detail customer events via 8D / RCA (Root Cause Analysis) Project management via CPI tool for implementation of process and design changes, warranty support for field populations corrections via Service publication Feedback and lesson learned via NPI (New product Introduction) process as design and gateway reviews Who are we looking for? As the type of roles within our business are becoming more diverse, we are looking for people who are open minded, excellent problem solvers and who have an ability to learn quickly. You will be motivated, hard-working, and will embrace change. In return for your dedication and hard work, you will be provided with excellent career opportunities and strong support for your personal and career development to pursue a career within Caterpillar. Applicants will be on target to achieve a minimum of 2:2 honours degree level in a relevant discipline. You must currently be in your second year of one of the following degrees: Mechanical Engineering Electrical Engineering Electronic Engineering Basic troubleshooting experience and on Mechanical, Electrical or Electronic systems would be advantageous. Recruitment Process Guidelines: Here is a brief overview of what you can expect when applying to our Early Career roles... Online Application: The first stage of the process is to complete the online application and attach your CV, this must be done before the closing date of the role that you're applying for. Once we reach the close date, we will begin reviewing all our applications, this may take a little while and we will contact you as soon as possible to let you know if you have been successful in moving forward to the next stage. Stage one - Video Interview: If selected, you will be invited to complete a user-friendly video interview which will then be reviewed by the Hiring Team. At this stage, if you are successful, you will be invited to an interview. We would also recommend that you check your spam emails and your Workday account for updates. Stage two - Interview: The interview will look at a range of behaviours such as teamwork, decision-making, communication, and problem-solving. There may also be technical questions in the interview. Stage three - Offer: After the interview, the Caterpillar team will review the feedback and extend offers to our preferred candidates, we aim to do this as quickly as possible. Placement students will start on 30th June 2025. We look forward to receiving your application to join Caterpillar! Come join us! How do I apply? NOTE: Only one application is required, please do not apply for multiple roles. You may be given the opportunity of being considered for other roles/locations at a later stage. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Click the apply button today and one of our friendly recruiters will be in touch. Caterpillar is an Equal Opportunity Employer (EEO). Posting Dates: October 21, 2024 - December 1, 2024 The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Not ready to apply? Join our Talent Community . To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.