Sales Executive - Food/FMCG

hSo is a well-established player in the managed IT solutions industry bringing together best of breed voice and IT solutions to private and public sector business clients in the UK. We are looking to recruit a Head of Sales to win new sales accounts and develop customers across our portfolio of solutions. You will need to be enthusiastic, innovative and hardworking. The Head of Sales, reporting to the Managing Director, is the line manager for the sales team; enterprise, public sector, channel and wholesale. The role encompasses day-to-day man management for personnel matters, driving the sales activity to achieve the business targets for new business and account retention and reporting to hSo senior management. The role will also require a significant element of new business generation and major account management. The role requires an experienced sales professional with the ability to motivate sales personnel and coordinate with other departments. Overview of focus: · Customer Acquisition : A proven track record of acquiring new clients. Identify, target, and acquire new business customers in need of complex technology solutions (e.g., digital transformation, cloud services, IT infrastructure, AI solutions, cybersecurity). · Sales Strategy : Develop and implement a comprehensive sales strategy to generate leads, build relationships, and close new deals with high-value customers. · Consultative Selling : Understand customer pain points, business needs, and technology environments. Provide consultative sales approaches that align technical solutions with customer objectives. The ideal candidate will have experience selling sophisticated technical products and services, excellent communication skills, and a strong ability to navigate complex decision-making processes within organizations – and naturally leading teams to deliver. Key Responsibilities Manage team performance continually monitor and review individuals performance assist team members with sales strategy and tactics, overall and for individual opportunities respond to team member requests for advice & assistance bi-weekly review of individual pipeline development regularly accompany team members on customer visits provide support on technical queries organise team and individual training as appropriate conduct formal annual performance reviews conduct recruitment as necessary driving team through setting targets/KPIs both financial and "values" and driving change through training and mentoring to focus on growth and margin System administration arrange training for new personnel on internal systems ensure CRM accuracy ensure ISO process compliance Liaison with other departments liaise with marketing to discuss new services and arrange training liaise with marketing on campaigns if required escalate issues to service delivery and support on behalf of sales team Day to day sales team personnel management review and approve ‘leave’ and ‘work from home’ requests review proposals prior to submission – especially for public sector and new team members review and approve monthly sales commission claims review and approve monthly expense claims be there to hear any personal matters as requested be aware of personal issues that may affect work Own sales activity generate own business appointments frequent targeted industry events develop new business accounts manage the relationship with own major accounts negotiating the successful closure of business generate a sales pipeline for the company work towards achieving/excelling targets set Represent sales internally / externally at board and management meetings as required at ISO audits Front customer interaction in (legal) disputes as required and guided by senior management Essential Skills The ideal candidate will possess the following: 2-3 years sales team management proven track record in IT sales including experience of the following services: Microsoft Solutions (Modern Workplace, Security, Business Transformation, Cloud Services, Managed Services) leased line data connectivity analogue & IP voice solutions cloud service provider connectivity public and private cloud services datacentre interconnect/IP transit