Pre Sales Solution Consultant

OverviewAbout RMDo you want to be help enrich the lives of learners worldwide?  At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners.  RM Assessment are experts in online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment in schools, universities and for professional qualifications. Each year, our solutions are used globally to conduct hundreds of thousands of on-screen tests and to mark on screen millions of paper and digital assessments. For over a decade we have been partnering with the world’s leading awarding bodies to deliver intuitive, secure, and reliable e-marking solutions. Every year more than a million people around the world get the marks they deserve thanks to RM.ResponsibilitiesAs a Pre Sales Solution Consultant at RM, you will define and communicate Assessment Solutions to both prospective and existing customers as well as the Business Development team and Account Management areas of the business. You will have responsibility for building relationships with new prospects, developing solution proposals for innovative high stakes assessment opportunities, and providing product and assessment expertise to protect and expand both existing and new customer relationships to generate growth across the digital assessment portfolio. Reporting to the Head of Growth Enablement you will be part of a team of Assessment Solution Consultants supporting all RM territories. This is a high performing team of motivated individuals with a range of specialist skills and domain knowledge. You will be expected to build strong working relationships with other Assessment Solution Consultants in the team for mutual support and sharing of specialist knowledge and ideas to ensure an aligned vision across the team. Bringing prior experience of designing Assessment Solutions for new or existing customers, you will be the solution lead on customer growth opportunities, leading the design and articulation of solutions that include the broad range of products and services in the RM portfolio, and inputting to high quality tender responses. You will bring your business analysis skills to bear in building strong customer relationships and understanding their needs; scoping the functional requirements for the opportunity that they are working on, consulting with the RM product, development, and technical operations teams where necessary. You will have responsibility for leading initial assessments across all sectors for new requests. This should incorporate conducting a full review of the potential of any customer request and consider if RM should respond based on our suitability against the RM current portfolio or planned proposition portfolio. You should also through your sector and industry expertise provide guidance to the Head of Assessment Consultancy and Head of Propositions to inform where RM might consider investment to unlock revenue growth and increased profit margins.You will be responsible for presenting product demonstrations and proposals in a clear and compelling manner and will be comfortable engaging with and influencing stakeholders at all levels of the customer organisation and within RM, able to tailor your communication to the particular audience. You will have responsibility for responding to tenders in a clear, concise, and accurate form. You will also be required to undertake product demonstrations, and will be able to communicate how the features and benefits of the product portfolio will address customer need. In addition, you may be required to design and implement ‘non-live’ customer pilot projects and proofs of concept.You will be knowledgeable about the breadth of products within the RM’s Assessment portfolio, and will be able to communicate this to customers and prospects, both in individual customer presentations and with broader audiences such as at regional assessment conferences. You will work with the Head of Propositions, Product Managers and Service Architects to keep them informed of the solutions required by our customers and the wider market that will unlock growth in RM’s business. You will provide supporting evidence that will influence product roadmaps and build business cases for investment within RM. Based in the UK, the role is likely to also include travel, both in the UK and overseas, as RM develops its international business in Southeast Asia, Africa, Europe, and North America. ExperienceThe Pre Sales Solution Consultant will be an excellent communicator. They will be experienced in inputting to high quality proposals and tender responses for software solutions large and small with attention to detail and using a range of techniques to get the message across, including written tender responses and proposals prepared in a clear, compelling and concise manner.  They will be a confident presenter, able to demonstrate RM propositions to new prospects, existing customers and industry figures and apply those products to the business needs that the prospect has. The Pre Sales Solution Consultant should have or be able to gain knowledge and expertise in the assessment domain, to enable them to collaborate with customers and prospects to identify need and propose how RM can address those needs. They will be able to gain a good understanding of the RM product portfolio, and have a breadth of product understanding, underpinned by knowledge of the end to end Software Delivery Life Cycle. In addition, they will have:Experience of working in a software development and service delivery organisation.Demonstrable ability to be a supportive team player.The ability to influence internal and external stakeholders of all levels, by flexibility of approachFlexibility and adaptability.What’s in it for you?At RM we have "My Work Blend @RM" which provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations in the UK that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [email protected]. Unfortunately, we are unable to offer sponsorship for this role.