What you’ll do
We are on the lookout for a proactive and enthusiastic IT Trainer to join our Exeter office on a full time basis. This is a really exciting role for a trainer to supervise and partake in the delivery of IT training across our 4 offices.
This role will involve training existing and new software packages, tailoring the training given to match the audiences abilities, as well as promoting the 'Ashfords Way" for formatting and storage of documents. We are constantly looking at ways we can improve the training we provide as well as how it is delivered. Working with the Service Delivery Manager and IT Project and Governance Manager, you will ensure product training is produced and delivered as required.
You will be liaising with various departments and individuals throughout the firm to establish training requirements and identify areas where additional training is needed and where the provided training can be improved. You will be responsible for looking at training needs and designing ways to develop training to its intended group. Having a good relationship with the Learning and Development team in the HR department, additional training requirements will be built into the training programme as appropriate. The role will also look at reviewing and amending the content of the induction training reflecting any changes required.
Who you are
You may be in a similar role looking for a change; previous training experience in a legal environment would be beneficial but not essential. You would need to have a good knowledge of Microsoft products, in particular Word, to be able to promote the 'Ashfords Way' with document formatting. You need to have a good eye for detail, ability to manage your time as well as being able to work on your own as well as within a team. You need to be able to demonstrate an ability to respond to the needs of the business, acting professionally and ethically to protect the confidentiality of the Firm and its people. Evidence of undertaking a professional training qualification is preferred.
Attending each of our offices roughly once a month to run training sessions, floor walk and offer any ad hoc training as required, this sometimes requires overnight stays so the ability to facilitate this is necessary.
You will need to hold a full and valid UK driving licence.
As a strong team player with a positive, can-do attitude, you will possess excellent interpersonal skills and a flair for building effective working relationships across all levels.
Why join Team Ashfords?
Ask our people, and they will tell you that they genuinely enjoy coming to work and spending time with their colleagues.
We’re confident that once you discover our open and friendly culture, it won’t take long for you to feel the same.
We have a genuine team approach at Ashfords because we know that when talented people work together, we achieve more for our clients and each other.
We also recognise that each of our career journeys is unique. So, we will be ambitious for you and give you the support you need to develop your career, your way.
Importantly, we will give you the space and flexibility for your life outside work too.
Our goal? To help you realise your full potential as part of a forward-thinking team and business.
That’s what sets us apart.
Our offer
We offer a range of benefits to support you at work and at home.
This includes a flexible working framework, extra annual leave for your birthday and the option to buy more holiday.
We have a comprehensive package to support physical and mental health including onsite yoga classes and a gym at our head office, healthcare plans, an Employee Assistance programme and free access to the Calm mindfulness app.
You’ll also have the chance to get involved in our responsible business programme, including fundraising initiatives through the Ashfords Foundation and bringing your energy to our environment or diversity groups.
Interested in this vacancy but not sure you match all the requirements?
At Ashfords, we are committed to building a diverse and inclusive workforce. We offer training and development opportunities to all of our people to help everyone reach their full potential. Even if your skills and experience aren’t a perfect match, we’d still love to hear from you. If you’re not the right candidate for this role, you could be the right candidate for other positions at Ashfords.
For an informal and confidential discussion about this opportunity, please contact Alison Board, Talent Attraction Assistant, on 01392 333663 or via email [email protected].
Or apply now, and we will be in touch with you as soon as possible.