Sales Administrator

Job Title: Sales Administrator Salary: £28,000 Benefits: To be discussed at interview Job Type: Permanent Location: Sheffield, South Yorkshire Job Start date: ASAP Shift Pattern: Days We’re supporting our client, a leading global manufacturing and engineering company based in Sheffield, who are looking for a Sales Administrator to join their growing team. The successful Sales Administrator will have experience of customising CRM fields, dashboards, and reports to meet the needs of the sales team and management. As well as troubleshooting and resolving CRM system issues, collaborating with IT support as needed. Position Overview: As a Sales Administrator, you'll be responsible for analysing sales data and managing the organisation’s CRM system to drive business growth and improve sales productivity. The role involves collecting and analysing sales data, managing the sales pipeline, reviewing customer information, identifying market trends, and generating detailed reports. Your primary focus will be to develop and implement strategies that enhance sales performance and optimise CRM utilisation. Responsibilities for Sales Administrator: * Collect and analyse sales data to assess performance, identify trends, and uncover opportunities for improvement. * Review and analyse current customer data to understand buying patterns, customer needs and potential for upselling or cross-selling. * Analyse market trends and competitive data to support strategic decision-making. * Develop detailed reports and visualisations to communicate findings and recommendations to sales leadership. * Oversee the administration of the CRM system, including user management, system configuration, and data integrity. * Customise CRM fields, dashboards, and reports to meet the needs of the sales team and management. * Troubleshoot and resolve CRM system issues, collaborating with IT support as needed. * Conduct regular system audits and updates to ensure optimal performance and data accuracy. * Monitor and manage the sales pipeline to ensure accuracy and completeness of data. * Track the progress of deals through different stages of the pipeline and identify bottlenecks or areas for improvement. * Collaborate with the sales team to ensure timely and effective follow-up on leads and opportunities. * Generate pipeline reports to provide insights into sales forecasts, deal closures and revenue projections. * Generate and distribute regular sales reports, including performance summaries, pipeline reports and forecast analyses. * Assist in the development of sales forecasts and budgets based on historical data and market trends. * Develop and implement strategies to improve sales productivity and effectiveness based on data-driven insights. * Collaborate with sales and marketing teams to design and execute initiatives that drive revenue growth and customer engagement. * Identify and implement process improvements to enhance the efficiency and effectiveness of the sales team. * Provide training and support to sales staff on CRM best practices and usage. * Monitor and manage customer data within the CRM to ensure accuracy and completeness. * Assist in developing strategies for customer engagement and retention based on CRM insights. * Work closely with sales, marketing and IT teams to align CRM strategies with organisational goals. * Support cross-functional projects and initiatives as required. Job Application: If you would like to be considered for the role of Sales Administrator, please apply with your full CV - or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you. Willcox Matthews Recruitment Ltd acts an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website. We take your application seriously and we make every effort to respond to all applicants. Candidates must be eligible to work and live in the UK