HR Consultant - User Research

Hoop Professional Services & HR are working with a valued client on a vital 7-week HR project based in Cardiff, with the potential for extension. This role is ideal for experienced HR professionals looking for an impactful short-term project, offering a competitive day rate, hybrid working options, and flexibility. Main Duties: Conduct both qualitative and quantitative user research to understand key user needs, behaviours, and pain points. Plan, execute, and analyse usability tests to evaluate the effectiveness of People and Organisational Development (OD) services. Interpret research data to produce actionable insights and recommendations. Collaborate closely with People and OD teams and stakeholders to ensure research findings align with business goals, including the development of user personas. Prepare detailed reports and presentations to communicate findings and suggestions. Recommend and help implement improvements based on user feedback and research data, including the development of a prioritised improvement plan.Essential Skills: Research Proficiency: Expertise in conducting interviews, surveys, and usability testing. Analytical Skills: Capable of interpreting complex data to provide clear, meaningful insights. Communication: Strong written and verbal communication skills for presenting research findings. Problem-Solving: Adept at identifying user experience issues and creating effective solutions. Collaboration: Proven ability to work effectively with cross-functional teams and stakeholders. Adaptability: Flexibility to adjust to evolving project needs and user requirements.This Cardiff-based role offers a quick start, with applications reviewed on a rolling basis. If you’re interested in finding out more, please contact Emmy Bevan directly and apply today