Claims Handler

Our client, a well-established and rapidly expanding firm is actively seeking an experienced, vibrant and tenacious Claims handler to complement their growing team.

Key responsibilities will include;

Proactively manage claims from cradle to grave – motor and property

Liaising with Insurers, Brokers, Sub Contractors, vehicle repairs, and Policyholders at each stage of progression.

Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales

Ensuring time reporting and billing is compliant with internal standards processing and systems

Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports

Account management support where required

Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion

Overseeing Adjuster caseloads when necessary during periods of leave

Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.

You will be able to communicate and motivate via written media and demonstrate a strong understanding the claims process. You will need to have previous claims experience and have a desire to study or are working towards further qualifications.

This is a fantastic opportunity to join a forward-thinking company during an exciting period of growth, with a competitive remuneration package and plenty of opportunities for internal progression.