Application Support Engineer

Job Description- ?You must be SC cleared or eligible for SC clearance(British Citizen or ILR)You will be working in a fast-paced environment. Your day-to-day responsibilities will include supporting new products and tackling problems that have never been solved before. You will be learning how their technology works to be able to troubleshoot issues. You will be working with customers frequently and helping with support, whether this be as part of a pre-live implementation or post live support efforts. You will be confident and have quality engineering experience. Java development experience is a bonus as it will help with root cause analysis and problem solving.?Expectations for the Application Maintenance support role:?1) Able to execute smoke and daily checks test scripts and report on the failure accurately2) Able to understand the domain and reason out on the failures and be able to report and debug accurately.3) Good experience in Shell scripting. The automated smoke tests are written in shell scripts4) Good experience with using Unix and Linux commands to be able to do backend testing and investigation5) Good experience with hands-on role in the support team help with defect and incident resolution.6) Good understanding and should be able to demonstrate microservice development and testing approaches7) Excellent knowledge in restful APIs8) Good java oops understanding as would need to debug code and root cause analysis9) Proactively communicate with the business.10) Good experience with using SQL and Postgres commands11) Knowledge of using Jenkins and building pipelines12) You will be bridging the gap between development and support so you will have a good split between the hands-on development and support.13) Excellent in problem solving and interpreting the log monitors.?Desirable skills:?1) Microservice based architecture2) Resultful APIs3) Shell scripting4) Unix/Linux commands5) Java oops concepts6) Jenkins pipeline7) SQL/POSTGRES?Additional info: This role would need you to work in shifts: 8am to4 pm and 12pm to 8pm. The evening shifts will be one or max 2 in a week.?Skills required:?- Degree in Computer Science or relevant experience- 2-5 years of hands-on development experience as a minimum- Experience with distributed back-end systems and API design- You will have substantial experience in a technical support or implementation role working ideally in a software support business.- You will have experience with troubleshooting, monitoring and logging tools?Schedule:8-hour shift- Shift pattern applicableMonday to FridayNo weekends