Technical Support Engineer

Are you looking for your next move as a Technical Support Engineer? Do you love to give excellent customer service to a business, both in person and via the phone? Are you a whizz at troubleshooting and solving technical issues? Then this Technical Support Engineer role could be perfect for you! Especially if you love a bit of banter and having a laugh at work! To find out more, read on… As a Technical Support Engineer, your responsibilities will include: * Supporting customers over the phone and in person at the workshop * Inspecting and diagnosing problems with products and carrying out repairs * Ensuring all processes are followed, including using internal systems * Ensuring customer records are up to date * Liaising with and communicating with other departments We are looking for a Technical Support Engineer who has the following skills and experience: * Ideally 1-2 years of experience in a technical support role * A naturally high level of technical competency and comprehension * Excellent interpersonal skills, telephone manner, and communication skills * Patient, friendly and enjoy talking to people * A positive and proactive personality, with good problem-solving skills In return, the successful Technical Support Engineer will receive a salary of £25,000, plus excellent company benefits including: * Development opportunities * Company events and parties * 28 days holiday * Employee assistance programme * Company pension To apply for this Technical Support Engineer role, send your CV over today