This is a fantastic role to kick-start your career within IT, where you will get to be heavily involved in the service desk. On offer is the chance to gain first hand experience to rapidly develop your skill set and set you career on the right path. Are you a college student looking for the next step after your studies?
The Opportunity
Reporting to the Global IT Service Level Manager, this role is positioned within our IT function to work in a wider, global team.
In this role you will support the Service Desk ticket system, attempting to ensure processes and best practice are followed, executed correctly and improved. Playing a key role in global IT support will be critical whilst following triage processes to resolve issues and ensuring that you escalate to 2nd Line when appropriate.
The successful candidate will be enthusiastic and passionate about IT, have good communication skills to be able to speak to all levels of stakeholder and be able to adapt to new situations and challenges.
Experience Requirements:
- Basic knowledge of desktop environments (XP/Windows 7, Windows 10)
- Good understanding of different technologies, including telephony
- Basic IT knowledge
The Successful Candidate:
- Enthusiastic and passionate about IT
- Good communication skills to be able to speak to all levels of stakeholder
- Able to adapt to new situations and challenges
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Rotork is listed on the London Stock Exchange.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.