Technical Events Manager

Technical Events Manager Central London Salary £45,000 - £48,000 + discretionary bonus + Excellent benefits Are you an experienced Technical Events Manager who feels like you've reached the limits of your current position? Red Sky Personnel is currently recruiting for a Technical Events Manager for our client one of the largest global Event Technology and service providers, with a presence spanning America, Europe, the Middle East, Australia, and Asia. In this role, you'll find yourself working in luxurious hotels, lively music venues, renowned sporting arenas, and exclusive niche locations. Your work will involve collaborating with a highly skilled and diverse team of technicians, managers, and technical artists, all sharing a common goal: delivering events that captivate and inspire. The role of the Technical Events Manager will be the technical interface between the client and venue ensuring the company delivers the best solution. Technical expertise along with excellent organisational skills, are required to handle the diversity of projects. Within the hotel/venue, the role will encompass many aspects of sales, account management, administration, customer care, technical support, and maintenance. You will be the main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled, play a crucial role in supporting the team, ranging from cultivating client relationships to providing hands-on assistance during both the setup and teardown processes. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team, and front of house. This is no ordinary "technical events management" position. We are specifically seeking applicants with a deep technical understanding of audio-visual technology that goes beyond basic cable connections and screen activation. We're looking for expertise in areas like lighting, rigging, staging, PA systems, LED screens, and audio systems. If you don't meet these technical criteria, unfortunately, your application may not be considered for this role. Technical Events Manager Key Responsibilities Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all AVC services and introduce incentive schemes to encourage the team to distribute potential sales leads. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all the London team and all AVC sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Develop dry hire shows and large-scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotel Technicial Events Manager Beneifts BUPA full coverage healthcare - you would pay no excess for treatments.# Company paid sick leave Enhanced family leave provisions Generous employee referral scheme Clearly defined career path - Global opportunities Access to state-of-the-art technology. Technical Events Manager Experience: Minimum of 3 years' experience as a Technical Events Manager Experience: UK based applicant with an unrestricted right to work-this role does not provide sponsorship Strong knowledge of audio-visual equipment, including sound systems, projectors, lighting, and video conferencing systems Experience working in a hospitality or event management environment is preferred Excellent organisational skills with the ability to manage multiple tasks simultaneously Strong communication skills to effectively interact with clients, guests, and team members Proficient in time management to ensure efficient setup and operation of equipment