Credit Controller

Armstrong Knight is delighted to be recruiting for our client, a global manufacturing business dedicated to excellence and innovation in their field. They are seeking a proactive and detail-oriented Credit Control Specialist to oversee the credit control process and ensure timely payment collections. The ideal candidate will possess excellent communication skills, strong attention to detail, and a customer-focused approach to building relationships. Key Responsibilities: * Credit Control Management: Proactively monitor and manage the credit control process to ensure timely collections. * Order Release Management: Review and release orders from UTT’s four daily on-hold lists, ensuring that only customers with valid credit ratings receive their orders. * Aged Debt Reporting: Generate and analyse the weekly aged debt report, resolving disputes promptly and efficiently. * Customer Communication: Chase late payments via email or phone, fostering strong relationships with customers through positive communication and proactive credit control practices. * Ledger Query Resolution: Resolve all ledger queries in a timely manner to maintain accurate records. * New Customer Onboarding: Conduct credit checks on new customers via Experian, open accounts, send welcome letters, and monitor early transactions and payments. * Key Client Liaison: Engage daily with key clients such as Sitebox, ensuring adherence to agreed payment schedules based on trading volumes. * Credit Limit Reviews: Periodically review customer credit limits to ensure appropriate levels are maintained. * Credit Management: Raise credits as required and ensure credits are issued for all debit note customers. * Invoice Processing: Raise daily group company sales invoices and process export invoices as necessary. * Reporting and Documentation: Run dispatch reports, send monthly statements to customers, and provide copies upon request. * Month-End Responsibilities: Produce detailed aged debt reports for month-end reviews and collaborate with KF to ensure accurate allocation of payments across export and sales ledger accounts. * Self-Billing Processes: Ensure compliance with self-billing processes for Wolseley, Speedy Hire, and timely completion of self-billing for Jewson. * Legal Action: Send solicitors' letters and initiate court action for non-payment when necessary. Competencies & Attributes: * Excellent written and verbal communication skills. * Exceptional attention to detail and accuracy. * Strong problem-solving abilities and a proactive mindset. * Ability to build and maintain positive relationships with customers. * Proven organisational skills with the ability to manage multiple tasks effectively. Qualifications: * Previous experience in credit control or accounts receivable and selas ledger role is required. * Familiarity with financial software and reporting tools. Why Join Our Client? This is an excellent opportunity to make a significant impact within a global manufacturing business. Our client offers a competitive salary, comprehensive benefits, and opportunities for professional development. If you are passionate about credit control and thrive in a fast-paced environment, we encourage you to apply