Contracts Manager

Job description This is a permanent full-time, Northern Ireland based role. On offer is a competitive salary in line with experience, van, fuel card and benefits package, including Healthcare Cash Plan, Life Assurance, Family Friendly policies, "Perks which offers exclusive member discounts, great deals and cashback on shopping, travel restaurants and much more! About the role: The Contracts Manager will be responsible for the service & delivery of maintenance & improvement contracts for the relevant area. They will have oversight & support the management of Sub-Contractors, Direct Labour, Stores, Supply Chain Partners, Planners & Administrators. Success in the role is to deliver all contract works in line with client KPI requirement and internal targets while ensuring staff understand their roles while providing adequate resources, organising the work & closely monitoring to ensure works are being completed safely, on time, to specification, and within cost. Supporting the Head of Operations in the management of all resources & facilities relating to the Depot is integral to the role also. Managing the CFM and NIHE relationship is very important to the role, ensuring transparency and good channels of communication exist and are maintained. Key Responsibilities: To oversee the KPIs in place with our clients. Recording corrective actions, NCRs and improvements. Applications management using our internal systems. Have an overview daily of the Planning & Scheduling of the work with the Depot Planning Teams. Coordinate and manage supply chain, hold progress and performance meetings ensuring supply chain delivery CFMs expectations. Populate balance scorecards and reports, circulated with teams to ensure consistent delivery and management of maintenance services Liaise with NIHE management on contract matters, responding to queries, complaints and preparation of KPI challenges, contractor reports, improvement plans and PLIC claims Liaise with QS department on QS matters relevant to contract, support resolving queries and challenges Liaise with the Stores Personnel to ensure all Materials are available to keep work streams operating according to the Planned Schedules. Ensure the Depot Facilities, Vehicles & Equipment are managed in line with the Processes set out in CFMs Integrated Management Workflows. Control all Waste streams within the Depot. Support the management of the CFM Team and any People Management activities such as annual leave, recruitment, disciplinaries, time attendance queries, and overall Performance Management Assist with onboarding of new starts Assist with and champion Continuous Improvement and LEAN initiatives within the business. Attend client meetings representing CFM in the best possible light As contracts manager you form part of the wider CFM management team and this requires attendance at management reviews contributing positively to develop of role and business unit To perform the job in accordance with the companys policies and procedures To perform any other duties as may be reasonably required Essential Criteria Experienced in Construction Industry Good written & verbal communication skills A valid UK Drivers License Desirable Criteria CSR Supervisor Card or NVQ equivalent Previous experience in a Leadership Role IT Skills & knowledge of Microsoft applications (Outlook, Word, Excel,) Previous experience in working on NIHE contracts Skills: CSR Supervisor Card NVQ equivalent Previous experience in working on NIHE contracts