Site Support Technician

FJA are currently recruiting on behalf of our client, a leading supplier of water management solutions across the clean water and wastewater sectors. They are now looking for a Site Support Technician to join there expanding wastewater team. This is a fantastic opportunity to join a growing company that specialise in designing and manufacturing monitoring and telemetry equipment for water, wastewater and gas networks. Benefits as a Site Support Technician: * Competitive salary with excellent progression opportunities * Car/car allowance * Company phone and laptop * Flexible working between home and out on the road * 10.5 % Contribution Pension scheme * Life Assurance * Health Insurance * Private Medical Insurance * Remote work flexibility Site Support Technician Responsibilities: * Direct site support – regular travel to sites to visit install teams and customers to provide installation support and general site support (this will include overnight travel so the successful candidate must be flexible) * Hands on involvement in training sessions and assisting with installations alongside project teams * Offering remote support from the office/home using data platform to identify issues with devices and provide support to fix equipment * Able to understand and demonstrate products effectively * Product testing and troubleshooting * Assisting in the management of stock – ensuring stock is at sufficient levels for the wastewater sales team * Participating in sales and commercial management meetings * Providing valuable insights into product development * Following best Health and Safety practices on site at all times * Analysing data – identifying any patterns in poor performing deployments and supplying test solutions * Communicating with field operators remotely and in person The successful Site Support Technician must have: * Excellent customer service skills * Experience working in a fast paced environment * Good technical understanding * Working knowledge of IoT devices will be advantageous * Strong analytical and problem solving skills * Happy to work outdoors and complete site visits and deal with wastewater operators If you are interested in this fantastic Site Support Engineer opportunity and want to work for a forward-thinking Company, then apply now with your current updated CV. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven’t heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers