Customer Account Administrator

Company:  CV-Library
Location: Brierley Hill
Closing Date: 25/10/2024
Salary: £24,000 - £26,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Confident, professional Customer Account Manager immediately required to work on an initial temporary contract dealing with an international customer Duties are to include * Communicate with client on a daily basis, handle questions/queries both verbally and in writing * Taking and processing orders * Processing immediate stock orders, liaising with warehouse, booking couriers for same day collection * Data analysis, working off spreadsheets * Keeping up to day on stock levels * Working with refund/reject paperwork * Working on customer orderbook, chasing suppliers, making all parties aware of late deliveries or stock received * Reporting directly to the Key Account Director The right candidate would ideally * Have previously account management experience * Sales administration experience * Strong time management and organisation skills * Strong excel skills * Be able to work on own initiative Working Hours: Monday to Thursday 8.45am to 5.15pm, Friday 8.45am to 4.00pm Salary £24-25k (possibility to negotiable for the right candidate) This role will be initially 3-6 month temporary with a possibility of going permanent in the future
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