Contact Centre Advisor

I am recruiting for customer service/ coordinators working for an established business with excellent benefits and culture and Hybrid working. We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK. Ideally, a background in office-based customer service, call centre, contact centre, high-volume call handling or similar. Confidence in communicating and an ability to form positive working relationships with technicians and customers. Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach. Proven experience as an ardent team player who wants to succeed. The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones. The ability to stay cool under pressure. Organised and able to multitask. Strong verbal and written communication ability. Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage but not essential. Experience in CRM systems Pay: £11.65 - £12.16 plus overtime paid at 1.5 and double time. Hours: Full time- Flexible within our Opening Hours 8am to 8pm 7 days per week or Monday – Friday 8-6 (flexible) – 37.50 or 40 hours per week Full training