Company Overview
We are a leading provider of ICT infrastructure, Wi-Fi, IP security, and AV solutions, supporting local and global clients in the design, delivery, and ongoing support of solutions across Workplace, Campus, Business-Critical, and Data Centre environments. Our commitment to exceptional customer service and quality drives our success. We are a friendly, growing business based in West Kingsdown, Kent, looking to enhance our project support team.
Job Title:
Small Works Lead - Structured Cabling
Location:
TN12
Position Type:
Full-time, Permanent
Salary: £30,000 - £40,000 per year
Additional Pay: Performance bonus
Role Summary
The Small Works Lead will support the Operations Manager by executing small works and requests from key customers. This role focuses on delivering exceptional operational performance and customer service in line with company standards.
Key Responsibilities
Site Works Execution:
- Perform moves, adds, and changes on client sites, ensuring high-quality workmanship and outstanding customer service.
- Complete installation works efficiently and within agreed timelines.
Reporting and Communication:
- Provide regular updates to the Operations Manager during meetings at the West Kingsdown office.
- Utilize documentation and sign-offs to demonstrate compliance and progress.
Compliance and Safety
- Ensure all work complies with legislation, Health & Safety standards, and company policies.
- Liaise with the Operations Manager to complete necessary paperwork and maintain safety practices on-site.
Qualifications and Skills
- Experience in the installation, termination, testing, fault finding, and patching of copper and fibre optic structured cabling systems.
- Strong understanding of networks and data cabling.
- Excellent time management and organizational skills.
- Ability to problem-solve and work both independently and collaboratively.
- High degree of reliability, punctuality, and trustworthiness.
- Strong written and verbal communication skills.
- Proven experience in enhancing customer relationships and managing conflicts.
- Proficient in Microsoft Office (Excel, Teams, Word).
- ECS/CSCS Card preferred; additional Health & Safety training can be provided.
- Full UK driving licence (no more than 6 points).
- DBS Enhanced check preferred (to be undertaken by the company at our expense).
- Willingness to travel within the UK and Europe (company van provided).
Benefits:
- Company car
- Company events
- Pension scheme
- On-site parking
- Sick pay
- Overtime opportunities
Schedule:
Monday to Friday