General Manager Designate

General Manager Designate - Future Ops Director £110k - £130,000Position: Site Director DesignateLocation: Midlands and the North of England - Must be flex on locationsMy client is an established and financially stable leisure hospitality business with a great reputation and an exciting future. They are looking ahead for this critical role.They are seeking a General Manager Designate – Future Operations Director to join their team. The successful candidate will work closely with the operations team to ensure the efficient and profitable running of the site/park. This role involves improving site/park performance, maximizing sales and profit, and driving strategic initiatives for optimal operational efficiency.This is a fantastic opportunity to enter the business, learn from the ground up, and grow into the Operations Director position.Please note: Only candidates currently at the Operations Director level within a hospitality leadership role will be considered for this opportunity.Key Responsibilities:Identify and implement opportunities to improve efficiency, minimise costs and maximise revenues.Instil clear communication plans to successfully pass messages through the site in a timely and consistent manner.Deal with all customer complaints within acceptable timescales and put plans in place to prevent a recurrence of the situation.Use initiative and experience to make speedy and sound decisions.Drive change with a positive attitude and create a focus and energy for people to follow.Lead by example and promote a customer friendly environment within the site.If you are interested in having a chat about this role, please forward updated CV’s to Stuart Hills or call 0207 790 2666