Band 2 Catering Operatives

Detailed job description and main responsibilities• To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements • Prepare salad, sandwiches and other basic food items for patients, staff and visitors.• Support patient meal services, by loading bulk trolleys or ward level service of meals.• Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.• To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.• To undertake deep clean of all catering equipment within the department.• Adhering to Food Hygiene Standards and Trust policy and procedures.• Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.• Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes. • To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.• To answer and resolve telephone queries and respond to requests from departments accurately and efficiently.• Demonstrates role requirements to new starters. • To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant. • To wash up ward level patient equipment when required.• To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy. • To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.• To prepare refrigerated commodities.• To ensure that all the appropriate service equipment, crockery, condiments and garnishes are available prior to and throughout the services times.• To operate the cash register and to accept and process payments for meals and cash up under the direction of the Facilities Supervisor - Catering.• To complete all relevant control documents including daily HACCP records.• To keep the front of the house restaurant clean and tidy throughout the shift, by clearing and cleaning tables, ensuring that washing up is promptly taken to wash up area and then washed if required. • To carry out all duties adhering to manual handling procedures.• On occasion work without supervision and make work place decisions in the absence of the Facilities Supervisor - Catering.To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.To minimise the Trust's environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.Person specificationQualifications & Training Essential criteria Good GCSE's or good basic educationLevel 2 Food Hygiene CertificateNVQ Level 2 Customer Service or willingness to work towardsExperience Essential criteria Relevant catering experienceDisability Confident Employer and Guaranteed Interview SchemeBCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.Equality, Diversity and InclusionBirmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.Promoting Workforce EqualityIn response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.Flexible WorkingBirmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask! Benefits of working for us:Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancementsAttractive relocation payment if you relocate to the local area.Discounts for local and national retailersDedicated well-being services for all employeesFlexible working where possibleEmployer certification / accreditation badges Applicant requirementsThis post will require a submission for Disclosure to be made to check for any unspent criminal convictions. Documents to download JD (PDF, 744.3KB) PS (PDF, 424.4KB) BCHC Local benefits (PDF, 99.6KB)