Claims assessor

Claims Assessor  Salary £23,500 - £28,000 depending on experience Location Fully Remote Shift Pattern Monday – Friday 8am- 7pm (Flexi time available) 37.5 hours a week Have you worked within the Finance Sector/Insurance Sector and are looking for a new challenge? Do you want that work life balance in a fully remote role, within a reputable company that offers amazing benefits? We are currently recruiting exclusively for Claim’s Assessor’s on behalf of our client in the insurance sector. The role will include, but not be limited to the following duties and responsibilities: Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing. Ensuring all Claims are assessed efficiently and to an excellent standard Handling a variety of customer calls both promptly and efficiently to a professional standard Responding to customer queries via email Developing an excellent understanding of our products, terms & conditions including regulatory requirements Proactively identifying risks and trends to support the continuous development and implementation of the Company’s strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey Ad hoc duties as required by Claims Team Leads and the Claims Manager We are looking for candidates with the following skill set: A strong work ethic, who will thrive in a fastpaced environment Ability to navigate bespoke computer systems Excellent Communication and interpersonal skills Excellent time management Worked within the insurance or financial services sectors The ability to understand and interpret our policy wordings Ability to work under pressure and to deadlines Strong attention to detail If this sounds like you, get in touch today! Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly