Senior End User Computing Technical Specialist

Company:  dnevo Partners
Location: London
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
This is a senior, technical role focused on managing the EUC (End User Computing) environment, supporting large-scale IT operations, and ensuring the efficiency, security, and continuous improvement of IT services. Role Overview: Technical Expertise : Knowledge of complex IT systems and technologies such as Active Directory/Azure AD, Microsoft SCCM, Intune, Microsoft 365, PowerShell scripting , and more. Project Management & Strategy : Leading projects and BAU activities, ensuring the smooth delivery of EUC services across the organisation. Service Delivery & Optimisation : Optimising the performance, security, and compliance of IT tools, ensuring they support business productivity effectively. Senior-Level Accountability : Responsibility for managing critical IT systems , developing EUC strategies, and ensuring high service standards for end users. ITIL Foundation certification is essential. The Details: Key Responsibilities: Utilise your expertise in Active Directory/Azure AD, Microsoft SCCM, Intune, Microsoft 365, Powershell scripting , and other EUC technologies to deliver cutting-edge solutions. Lead on the day-to-day management of EUC operations, ensuring security, governance, and compliance across the IT environment. Oversee projects and BAU activities , collaborating with internal teams and external vendors to deliver exceptional results. Continuously evaluate and improve IT EUC services, focusing on enhancing user experience and productivity . Ensure the smooth operation of essential IT services, maintaining high standards of service delivery . What you need: Proven track record in managing large-scale EUC deployments . In-depth knowledge of patching processes, security best practices , and EUC solutions. Excellent communication skills and the ability to work effectively with internal teams and third-party suppliers. Ability to thrive in a high-pressure environment, delivering solutions within SLA and KPI frameworks. ITIL Foundation certification is essential.
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