Waiter (1 year relevant experience required)

**Waiter** The Wigmore The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Waiter to join our talented The Wigmore team. We’re an equal opportunities employer, and we welcome and value applications from all communities. **ABOUT THE ROLE** In the role of Waiter, your key focus will be to: ? welcome guests in a friendly and engaging manner ? provide prompt, friendly and efficient service ? be familiar with all food & beverage items on the menu ? support the team in delivering an excellent experience for guests ? be attentive and proactive with the ability to respond quickly to needs of our guests and bar team ? be an excellent team player with exceptional communication skills ? ensure that licensing laws and health and safety matters are adhered to ? demonstrate your passion in The Wigmore and surprise and delight our guests ? be responsible for ensuring bills are dealt with accurately **ABOUT YOU** ? excellent customer service skills ? previous experience in a similar environment ? flair, passion and a conscientious attitude ? confidence, professionalism and engaging personality ? ability to think outside of the box to surprise and delight our guests ? excellent attention to detail ? clear conversational English **YOUR BENEFITS** **Financial Wellbeing** ? Paid Overtime ? Discretionary Service Charge ? 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service ? Access to Wagestream – a salary advance benefit ? Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels ? Discounted accommodation at The Langham, London for you and your family ? Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments ? Up to £750 Recommend a Friend referral bonus ? Seasonal Travelcard loan ? A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs ? Company pension plan ? Life insurance ? Discounts in various high street and online shops **Mental Wellbeing** ? Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values ? Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career ? 2 staff parties per year and several colleague social and community events ? Access to the Employee Assistance Programme by Hospitality Action (247) ? Access to Qualified Mental Health First Aiders on site ? Most Valued Colleague of the Month and Year Awards ? Long Service Awards **Physical Wellbeing** ? Free meals on duty in our Staff Restaurant ? Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided ? Enhanced Sick Pay ? Eye care vouchers