Content and Channels Manager

Content and Channels Manager Salary: £52,737 (National Framework) or £58,139 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £553 per annum for those working from home. For part time roles – please note this will be pro rata Hours: Full-time 37 hours per week. Job-share will be considered. Talk to us about compressed hours Contract: Permanent Location: Flexible location home/office Closing date: Sunday 13th October 2024 at 11.59pm About Us We’re the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network. We’re now looking for a Content and Channels Manager to join our team on a permanent basis, with full-time or flexible options available. The Benefits - 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays - NHS pension scheme, with around a 14% employer contribution - Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers - Cycle to work scheme - Internal reward scheme where you could win a voucher or two! - Equipment for homeworking Why this could be a great role for you… This is a terrific opportunity for a creative and motivated digital content professional to join our essential organisation. You’ll have the chance to play a vital role in shaping the way we communicate with the public, helping to ensure essential information is available to those who need it most, and supporting our mission to drive high standards in health and social care. What’s more, you'll have access to a range of fantastic benefits designed to support your personal wellbeing, professional growth and work-life balance. So, if you're looking for a rewarding role where your contributions will truly make a difference, we want to hear from you! What you will bring… To be considered as our Content and Channels Manager, you will need: - Experience developing an accessible and usable public website and public information in other formats - Experience managing the development of information for the public online and offline - Experience developing and maintaining online and offline content - Experience directing digital programmes and digital priorities - Editorial experience gained while working in a new media production environment - Experience of a range of social media channels, HTML email templates, infographics, online surveys and analytics - Experience managing high value contracts and budgets - Experience publishing and reports and presenting these to senior management and expert users - Experience designing digital services for consumer and niche audiences - Strong research, analysis and reporting skills - Strong project management skills What you’ll be doing… As our Content and Channels Manager, you will oversee the running of our website as well as other key engagement channels delivering information to millions of people. Leading the content design and social media team, you will manage the development and delivery of our online and offline content, ensuring the information and services we deliver are accessible to all. This rewarding role will also see you overseeing the management of our brand including the use of our house style guide, corporate logo and other design assets. Additionally, you will: - Work with Technology and Transformation teams to plan, fund and deliver public digital priorities - Manage key relationships between business and content owners - Ensure impactful communication with health and social care professionals - Manage costed plans and budgets Next steps… If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you’d like to join us as a Content and Channels Manager, please apply via the button shown. Other organisations may call this role Content Manager, Digital Content Manager, Digital Communications Manager, Social Media Manager, Website Content Manager, or Content and Channels Lead