At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.
As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.
We are seeking a highly organised and detail-oriented Bank and Account Manager to lead a team and ensure the efficient and controlled management of our bank user access and accounts.
This role focusses on establishing and following robust controls and efficient processes for managing banks and accounts, TMS platform, and access to our critical financial platforms. Your expertise will be vital in developing and implementing processes that mitigate risks and optimise efficiency across our entire bank and account management framework.
Key Responsibilities:
Access Management
- Manage user access for the banking, merchants and TMS platforms
- Process user request for access creation, modification and deletion
- Define and assign appropriate access privileges based on user roles and responsibilities
- Conduct regular review of user access to ensure adherence to security protocols
Account Management
- Facilitate the opening and closing of operational bank accounts
- Manage merchant account onboarding and offboarding process
- Oversee bank mandates and ensure proper authorisation procedures are followed
Financial Management
- Monitor direct debits and ensure they are processed according to the mandates
- Track and analyse the bank and merchant fees, identify arears for potential costs optimisation
Record keeping
- Maintain accurate and up-to-date records of all access management activities, account information, and financial activities
- Prepare reports on user access, account activity, and fees for internal stakeholders
Process improvements and controls
- Identify and recommend process improvements to enhance efficiency
- Assist in the development and implementation of policies, processes and internal controls
- Participate in audits queries if required
- Minimum of 5 years of experience in bank management or a related field
- Proven understanding of access control principles
- Strong analytical and problem-solving skills with the ability to identify and address discrepancies
- Excellent attention to detail and accuracy
- Effective communication and interpersonal skills, with the ability to collaborate effectively with both internal and external stakeholders
- Project management skills with the ability to prioritise tasks, set deadline and follow-through to completion
- Strong organisation skills with the ability to manage multiple tasks simultaneously
- Knowledge and ability to use Kyriba will be desirable but not essential
- AAT Level 4 or accounting qualifications (ACCA, CIMA) are preferred
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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