Housing Officer - Council

Good Afternoon, I am currently representing Tower Hamlets Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Officer this role will be: E1 1BJ The right candidate will: * To be the first point of contact for own client portfolio in providing a full housing management service to homeless households living temporary accommodation, ensuring regular contact and information from first booking, accompanied viewings and sign-ups, to assistance and support with move on from accommodation. * To act as a contact point for landlords in the management and provision of temporary accommodation, ensuring that new properties are added to the property database and relevant sections advised of any new acquisitions; to be responsible for the efficient allocation and letting of temporary accommodation, and ensuring void periods are minimised. * To resolve disputes between landlord and tenant, as necessary, including monitoring progress on works, ensuring a timely response to disrepair issues. * To conduct property inspections, confirming landlord compliance with service standards, and the tenant’s occupation of the property and compliance with conditions of licence including advising tenants on tenancy conditions and repairs. * Maximise income through the effective monitoring of rent accounts and recovery of current arrears in accordance with procedures or as directed, identifying problems of collection and where appropriate, take remedial action, liaising with Housing Benefits and the DWP to ensure a coordinated and integrated approach to arrears management carrying out all the administrative aspects of arrears management and debt recovery promptly, accurately and in line with agreed procedures, practices, targets and financial regulations. We require the following: Demonstrable experience of working with customers giving advice within a housing or similar service Experience of managing a housing patch or caseload covering at least one of the following areas: * Tenancy management * Property management * Income management To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon