Customer Support Agent

Customer Support Agent Pertemps Reading are looking for a Customer Support Agent to work with an established Household Goods company based in Goring-on-Thames. £12 per hour 1 - 2-month Temporary assignment 09:00 - 17:30 (1 hour lunch break) As a Customer Support Agent, you will be responsible for: - Assisting with all customer service queries and provide advice on chat, phones and emails - Administering telephone orders, discounts and payment disputes - Collaborate with returns department for deliveries, refunds & admin - Reception duties as required - Conduct warranty investigations To be considered for this Customer Support Agent role, you should possess the following: - Previous experience in a similar role - Excellent verbal and written communication skills - Ability to work well under pressure - Empathetic and understanding - Excellent customer service skill If you are interested in this Customer Support Agent role, please apply now