Customer Service Advisor

Our client is a leading property maintence management company in Manchester servicing clients around the North West of England. Our client is looking for a polite, responsible and well organised individual to work in the contract services team.

The successful candidate should be able to demonstrate proffesionalism and the ability to assist customers with a company's services. Their responsibilities include:

• Passing on feedback: Sharing customer feedback with the product or sales team
• Helping with registration: Assisting customers with account creation or registration
• Checking availability: Checking the availability of products or services

• Providing information: Answering questions and providing information to customers
• Resolving issues: Investigating and resolving customer complaints
• Maintaining records: Keeping a database of customer information and documenting issues and resolutions
• Escalating inquiries: When necessary, escalating inquiries to the appropriate team
• Building relationships: Engaging with customers in a friendly and professional manner

In exchange for this you will be required to to fit in the working hours and paid for your work some of the benefits will include:

• Monday - Friday 7.30am - 4.30pm
• 40 hours per week
• 26,000 per annum
• Medicash medical incentive plan

If your interested and feel that you are suitable for the role please click apply.