House Manager

The Kensington, London The Kensington is set in one of London's most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot. Role Responsibilities: Our House Managers are key members of the management team. You'll be responsible for driving customer excellence forward and creating a safe and secure environment for both our guests and associates. In the role of House Manager you will be ambassador for the hotel and you will be passionate about delivering world class service to our guests and attending to Health & Safety best practices and legislation. The ideal candidate will have experience in a similar role such as duty manager, excellent communication skills and remarkable attention to detail. Please note this role has a shift pattern of 4 on 4 off, 8am - 8pm. The Perks of working for The Kensington Hotel: TripAdvisor Incentives Service Charge Upselling incentives Holiday allowance increasing with length of service up to 25 days Free meals on duty 50% discount when dining with The Doyle Collection Discounted rates when staying in our hotels Training dedicated to personal development Cycle to work scheme Discounts in selected stores and online shops Life Insurance and Company Pension Complimentary uniform and dry cleaning One paid volunteering day per year Free access to the Employee Assistance Programme Hotel Incentives and rewards Staff summer parties, Christmas parties and regular team get togethers Refer a Friend bonus scheme TPBN1_UKCT