Your Journey
We have an exciting opportunity for a Store Supervisor to join and lead our New Sweaty Betty Store Opening - Westfield, London.
As a Supervisor in a Sweaty Betty store, you will support the team to live by the SB values and act as the go-to person in the absence of your manager. You are cool, calm and collected under pressure. Never be afraid to step in; you make it your priority to be a fountain of knowledge on products and standards.
Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of SB, you help to bring the brand to life and welcome the chance to spread your passion for the brand both inside your store and outside the community.
Please note: this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work.
What You’ll Be Doing
- Support the store management team in all aspects of running the store, including; opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge
- Ensure exceptional standards of customer service
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
- Maintain compliance with company policies, including health and safety regulations and inventory management
- Drive the store’s success by being an ambassador and supporting local marketing efforts
Must Haves
- Experience working in a customer-facing role
- Flexible and adaptable, you are comfortable working in a fast-paced environment
- Confident to take the initiative and handle situations as they arise
- Passionate about developing yourself and others, whether inside or outside SB
- Excellent communication skills
- Effective relationship-builder
- Flexibility to work on the weekend as well as on weekdays, evenings and holiday periods
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support too
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
- Cycle to work & Buzz bike scheme
Our D&I Commitment
We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world.
We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.