Call Centre Advisor

Job Title: Call Centre Advisor Rate: £12.56PH Location: Warrington HQ Term: 6 months (with possible permanent opportunity) Hours: 37.5 Do you have experience dealing with customers? Are you self-motivated, resilient and have good time management skills? Do you have desire to work in a call centre where you can add value to customer service? Our client is looking for a number of Call Centre Advisors to join their team for 6 months on a fixed term contract and this could be the job for you. Benefits: • Competitive salary • Commission opportunities • 25 days holiday (plus bank holidays) • Group discount scheme Key Responsibilities: • Deliver exceptional customer service and maximise sales opportunities. • Work in compliance with company policies and procedures. • Gain a thorough understanding of the company’s products and services. • Offer additional products to meet customer needs. • Manage inbound customer contacts via calls, email, web chat, and other channels. • Maintain relationships with the domestic customer base. • Negotiate sales prices and cross-sell relevant products and services. • Support with email management and web chat as required. Qualifications, Experience & Skills • Desirable: Contact Centre experience • Strong interpersonal skills and self-confidence • High degree of self-motivation, time management, and resilience • Results-oriented and target-driven attitude • Ability to build professional rapport with customers • Empathy in managing customer interactions How to Apply: If you meet the qualifications outlined above, we want to hear from you. Please note: This Call Centre role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted