Customer Service Specialist - GREEK

CK Group are recruiting for a Customer Service Specialist - Greek speaking, to join a global pharmaceutical company, based in Chester on a contract basis for 12 months. This is a multilingual role. Applicants must speak English and Greek fluently. Salary: £17.00 per hour. Customer Service Specialist Role: Receive orders and enter them in SAP system after performing validations on order. Inform customers in case of quality issues related to product, recalls, or put on hold situations. Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs. Monitor all open orders until completion and address exceptions. Receive and answer customer contacts through phone, e-mail and fax and record in call tracking tool. Your Background: Be fluent in English and Greek. Previous working experience in a customer service role, dealing with emails and calls. Ability to use SAP (SD module) and other customer service applications. Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Location: This role is based at our clients site in Chester. Hybrid working will be allowed 50% onsite / 50% remote. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check