System Administrator

Are you passionate about hospitality and tech? Do you thrive in fast-paced environments where your systems expertise directly impacts operations? We’re looking for a dynamic Systems Administrator to manage and optimize EPOS and system integrations across our business, helping to shape the future of our venues! Why us? · Referral scheme of up to £2000!! So spread the word. · Up to 20% Bonus paid out quarterly. · 50% discount on food and soft drinks across all our brands. · Long service rewards including increased holiday and access to private healthcare. · Discounted room rates at our award-winning hotels for you, your friends and family. · 50% off Private Event Space hires. · Health & Wellbeing Support. · Mental Health & Legal Guidance. · Financial Support & Advice. · Access to a wide range of discounts from well-known brands. · Access to our Enrichment Days & Events Calendar. · Apprenticeship Programmes tailored to YOU. The role EPOS Management Program and manage Zonal systems, including product modelling, pricing, promotions, recipes, and more, across our entire estate. Lead pricing updates, product refreshes, installations, and capex projects—ensuring smooth, coordinated rollouts. Collaborate on menu updates and cocktail changes, working closely with teams to implement large promotions, discounts, and compliance measures. Maintain Zonal peripherals, from kitchen screens to mobile devices, and provide ongoing hardware/software support during site installations and upgrades. Offer expert training and support to teams through one-on-one sessions, group training, site visits, and audits. System Management Support the seamless integration of Zonal with other operational systems like Contentful, Fourth, Procure Wizard, and Guestline. Assist in new software launches, working closely with project managers and taking initiative to master new systems. Help manage Procure Wizard, updating menu pricing, overseeing acquisitions, and ensuring accurate stock-taking. Be involved in asset management, Office 365 administration, and the onboarding/offboarding of employees. Provide first-line support and problem-solving assistance across the estate, keeping things running smoothly. Why You? Passion for Hospitality: Ideally, you've worked in the industry and understand the fast-paced needs of pubs, restaurants, or hotels. Systems Savvy: Experience with hospitality systems at a managerial level, with a curious and eager-to-learn attitude. Problem Solver: You’re proactive and ready to tackle challenges head-on, finding solutions that keep the business running smoothly. This is your chance to make a significant impact within a growing hospitality business. Ready to take the next step in your career? Apply now and be part of something exciting! *this role is based in our Support Centre in SE1 London and you will be required to work a minimum of 3 days per week either from there or within our sites regionally.