Company:
Niyaa People Ltd
Location: Birmingham
Closing Date: 13/10/2024
Salary: £17 - £19 Per Hour
Hours: Full Time
Type:
Job Requirements / Description
We are looking for an experienced Complaints administrator to join the team of an established housing association in the West Midlands offering a great opportunity, hybrid working and easily accessible public transport links.
Complaints Administrator
Mon- Fri/ 37 hrs
Birmingham
Temporary
17-19ph paid weekly
As a Complaints Administrator, you will be:
To be successful as a Complaints Administrator, you need:
If this is of interest, please apply directly to this advert or contact Megan on (phone number removed)
Complaints Administrator
Mon- Fri/ 37 hrs
Birmingham
Temporary
17-19ph paid weekly
As a Complaints Administrator, you will be:
- Managing the complaints inbox
- Responding to a high volume of tenant enquiries, ensuring complaints are dealt with promptly
- Providing updates to tenants on complaints by phone and by letter
- Liaising with teams across the business to coordinate information relating to complaints
- Updating excel trackers and using other IT systems
To be successful as a Complaints Administrator, you need:
- Strong admin skills
- To have a good understanding of excel
- Ability to develop stakeholder relationships
- To be able to communicate well with customers, ensuring good customer service at all times
If this is of interest, please apply directly to this advert or contact Megan on (phone number removed)
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Niyaa People Ltd
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