Senior Inside Sales Manager

Inside Sales Manager - Outbound Team Lead – Lead a team of 8 to success – B2B Outbound Sales Performance – Exciting SaaS beast based in Manchester. Be responsible for sales performance for a team of 10 Inside Sales BDMs Coach, Manage and Mentor high performance Telesales Executives! Manchester – COME ON! What are you waiting for? Brilliant earnings – Monday to Friday! Negotiable salary based on experience and incredible OTE up to £65K plus incredible benefits including 34 days holiday, on-site gym in a stunning, modern office building! You must have managed a team in an outbound, dynamic – call centre or large sales floor environment. Get on board the gravy train!! Outbound B2B software sales into the SME market – This is a glorious opportunity to get on board the gravy train, the best sales performance environment in the North. We want energy, coaching, motivation, carrot with a little tiny bit of stick. Dynamic incentive driven people, teams and environment. Sales – Leadership – Coaching– Manchester based SaaS Tech business – Tech – Growth – Software Sales – Telesales Can you mentor and motivate a team in a high performing sales environment? Speak to Sarah@ Duval for more details! This role requires a sales floor manager who can get the best out of their people. Ideally you'll be from a SaaS background and have experience of KPI’s, campaigns, data and a proven track record of leading a team of 10 and helping them successfully meet targets. The Role: * Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs * Ongoing development planning to drive performance through effective communication and documentation * Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats * Deliver weekly plans through daily performance & stat reviews * Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies * Deliver documentation based on the constant coaching and improvement of their team * All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management * Keep up to date with any campaign/company updates and changes What we’re looking for: * Must have at least 3 years’ experience in a management position leading a sales team to targets * Competent user of salesforce * Uses statistical analysis to implement long-term and short-term fixes * Set a constant example in terms of behaviour and setting standards * Gains feedback and analyse the way you communicate * Always consistent and professional * Manages and assists in performance improvements * Analytical and problem-solving skills - can interpret MI and deliver Action Plans * Good understanding of Inbound and Outbound telephony/dialler systems * Excellent communication skills - effective coaching skills; the ability to build relationships & can motivate staff * Strong organisational aptitude and proven time management skills * Excellent people management skills * The proactive and decisive approach to problem-solving * Strong organisational aptitude and proven time management skills * Highly effective communication The Benefits: * 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service. * Perkbox discounts. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. Are you a manager, motivator and outbound sales leader? Apply now, or speak to Sarah @ Duval for all the info