Sales Coordinator

Sales Coordinator My client is a leading ventilation company providing solutions for energy efficiency and indoor climate. Based in Belfast, they are currently seeking a Sales Coordinator to join their team. This is a Full-Time, Permanent Position. With a salary of up to £25,000 per annum (dependent on experience). Job Purpose: You will be responsible for providing effective sales coordination & business administration duties for the business in the branch & sales area. This is to ensure the smooth and efficient running of the branch with duties including the processing of customers' orders/enquiries, purchasing stock items as necessary, liaising with other departments for credit control and product availability & delivery coordination, customer services and general office duties. Essential Criteria: An NVQ 2 in Business Administration or Customer Service. Experience of order processing, quotations, admin experience or sales or customer service advisor would be preferable. Experience of working in a similar role/and or environment. Main Duties and Responsibilities: To receive and accurately process in accordance with Company procedures, customer's orders/enquiries, progressing them to completion and to the complete satisfaction of the customer. Purchase as necessary, from both internal/external suppliers. Liaise with other branches on items of stock transfers, both inwards and outwards, at all times attempting to keep these to a minimum. Liaise with other branches/departments on stock transfers/transferred orders, keeping the customer informed at all times. Accurately quote transport costs utilising both internal and external transportation and at all times attempting to maximise recovery of these costs. Liaise with your BM/other branches on customer delivery requirements to ensure the efficient and cost-effective transportation of sales orders. To keep customers informed at all times on items such as delivery, shortages and completions, ensuring complete customer satisfaction. Liaise with your regional BDM & BM regarding the pricing of quotations. At all times and in conjunction with your regional BDM & BM, maximise sales opportunities and business development within your area. Develop sales through "up / add on" selling at every opportunity. At all times and in conjunction with your regional BDM & BM, promote products and services. To ensure that all discount changes (within the current maximum discount structure) are amended on the system in accordance with Company procedures. Liaise with your BM on items of low stock to ensure that correct stock levels can be maintained. To liaise with the Company's Credit Control department on all items relating to customers credit accounts and trade counter cash sales. Complete daily duties in accordance with company procedures. Such duties shall include but not limited too; despatching, filing, updating "ship & despatch" dates, completion of other general office duties, quotation chasing and quotation log updating. Complete on time all month end procedures, ensuring that all necessary items are fulfilled, in order that the accounts department can correctly complete their duties. Accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures. Skills: Sales Coordinator Sales Administrator Sales Permanent Belfast