Product Specialist (UK863596:LI)

Working for an IT/Tech organisation as a Product Digital Specialist. This role is based remotely with monthly visits to Newcastle, a permanent role paying between £50-70K depending on experience.

Responsibilities

• Manage the go to market implementation from a traditional analogue to new digitally enabled environment.
• Be present at customer installation visits and the main point of contact with any queries.
• Create the required technical data sheets and training material.
• Train sessions to internal and external stakeholders about new products. Ensure training materials are available that meet the needs of the UK market.
• Carrying out detailed product testing to ensure that any new product release is robust, reliable, and clearly meet the needs of the customer.
• Work closely with the Bids, Commercial and Sales team regarding product capabilities.
• Analyse customer needs and identify new product opportunities as well as benchmarking carrying out competitor analysis.
• Manage and coordinate new product launches in the UK market.
• Provide technical support during initial product release with new customers, technical support, and service.

Key skills

• Significant B2B product marketing background in technology: hardware and software technology products. Specifically with IP, Cloud, 4G and 3G ideally go background with go to market products in the public sector.
• Must have experience of new product launches in the UK market and working with customers.
• Must be able to train stakeholders on new products with training materials available.
• Must have worked for a global organisation in the UK with a wide range of different cultures.