Insurance Customer Service Advisor

A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels Insurance specialist now seek to appoint a new Customer Service Advisor to join their Taxi Insurance team, based in Manchester (M12).  This position sits on in their customer service team, with the purpose of the role being to handle inbound customer enquiries and handling insurance mid term adjustments for Public and Private Hire insurance clients. The role requires dealing with clients over the phone and via e-mail, as well as occasional face to face walk ins too,  to ensure service targets are maximised, through the provision of efficient communication & negotiation skills. We are keen to hear from you if you are highly self-motivated, driven & can deliver excellent customer service whilst hitting targets. They are keen to speak to you if you have customer service based experience gained within Motor Insurance.  Salary on offer is £23-25k, plus bonuses (circa £150 per month, and paid monthly), with 20 days holiday to start. Working hours are Monday to Friday 9am-5pm.  If you would like to discuss these roles in more detail, please contact Kieran at CKB Recruitment