Luxury Retail - Assistant Store Manager

We are looking to welcome a new Assistant Store Leader onboard to support our Knutsford store team. We treat everyone who visits as an individual, taking immense pride in delivering a warm and welcoming personalised service. As a pillar of support to the Store Leader, you'll understand that our customers are at the heart of everything we do. You'll lead by example, always striving to deliver outstanding service, supporting the store team to surpass store objectives. In order to consistently accomplish that, you will: Guide, support and motivate a dedicated retail and kitchen design team Coach, train and develop new and existing team members to become brand ambassadors Ensure operational excellence throughout the store and behind the scenes Maintain breath-taking visual merchandising and store presentation As a positive and confident person you'll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You'll be passionate about our brand with a clear commitment to helping us drive forward the business forward. While most of our stores are renovations and reimaginings of old buildings, Neptune Knutsford is our own building through and through, built entirely from scratch by our team. Tucked away in the heart of the countryside, just south of the town of Knutsford, it's designed to blend perfectly into its idyllic surroundings and the land's agricultural past. Locally sourced and reclaimed bricks and tiles, as well as timber-clad outbuildings give Neptune Knutsford the feel of a converted barn. To complete the picture, we've created tranquil pockets of garden surrounding the store and have seeded the adjoining paddock with wildflowers to lend our support to local wildlife. You may well spot our resident peacock strutting its stuff. What Benefits we can offer you At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary: Generous Holiday Allowance Life Assurance Enhanced maternity and paternity leave Cycle to work scheme Generous new item and factory outlet discounts Discounted gym membership Competitive salary and discretionary bonus scheme Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Day off if you become a Grandparent A week off if you get married Refer a friend scheme Long service holiday allowance increase Training Workshops We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for their exacting standards, design-led aesthetic and expert craftsmanship, they're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. They're also respected for their commitment to craft and quality. Put simply, they make things they're proud of, and that are designed to last a lifetime. TPBN1_UKTJ