Support Service Co-ordinator

Support Service Co-ordinator (Young Parent Supported Housing Scheme)

Salary: 29,000 - 30,000 per annum
Location: Durham Region
Contract: Fixed Term until March 2025
Hours: 37 hours per week, including some weekends and on-call shifts

Overview:
We're seeking an experienced Support Service Co-ordinator to join a dedicated Care and Support team. This role centres on providing essential support to young families within a supportive housing environment, helping them towards independence. Based at a residential hub with nine flats and communal areas, this role is integral to building a thriving, supportive community.

Key Responsibilities:

• Plan and run activities to engage residents, improve social connections, and support personal development.
• Process new referrals, assess client suitability, and manage onboarding.
• Work closely with residents to develop person-centred support plans and hold regular progress meetings.
• Oversee property management, compliance, and health and safety at the site.
• Attend multi-agency meetings, providing updates and written reports on cases.
• Assist with income maximisation and help residents access welfare benefits.

Ideal Candidate:
You'll have experience working with vulnerable client groups, a strong understanding of adult and child safeguarding, and a supportive, non-judgemental approach. A valid driving licence and access to a vehicle are required for occasional outreach work across County Durham. The role requires flexibility, emotional resilience, and the ability to work independently when needed.

Benefits:

• Competitive salary and 28 days of leave (increasing with service) plus bank holidays.
• Comprehensive pension with up to 17% contributions.
• Health and wellbeing support, discount platform, and flexible leave options.

For further details or an informal chat about the role, please contact Tiyana on (phone number removed) or email at (url removed).

Interested?
Apply now to take on a rewarding role in the community. We may start the recruitment process early for high-demand candidates, so don't delay!