Community Safety Officer

Are you passionate about creating safer, more supportive communities? We are a recruitment agency seeking an enthusiastic and proactive Community Safety Officer to join a dynamic team within a leading organisation in Burnley.

Role Overview:

As a Community Safety Officer, you will play a key role in reducing anti-social behavior (ASB), hate crime, and domestic abuse in local neighborhoods. You ll collaborate with colleagues and partners to manage reports and ensure positive outcomes for residents and communities.

Key Responsibilities:

• Implement a harm-centered approach within the community safety service.
• Conduct thorough investigations, gather evidence, take statements, and prepare case files for legal proceedings.
• Utilise various tools and interventions to prevent and address ASB, domestic abuse, and hate crime.
• Work with key partners to develop innovative solutions to community safety challenges.
• Complete risk assessments, action plans, and safeguarding referrals.
• Manage your own caseload, ensuring timely and effective resolution of issues.
• Maintain a visible presence in neighborhoods to foster positive relationships with residents.
• Accurately update IT systems and maintain detailed records.

What You ll Need to Succeed:

• A strong passion for delivering exceptional service and helping customers improve their lives.
• A flexible and innovative approach to community safety.
• Self-motivation and the ability to work well within a team.
• Knowledge of housing legislation and legal processes related to social housing.
• Familiarity with crime and disorder legislation and best practices.
• Experience in early intervention strategies to resolve community safety issues.
• Ability to manage conflicting priorities and meet tight deadlines.
• Excellent communication, negotiation, and organisational skills.
• Proficiency in MS Office (Teams, Outlook, Word, Excel) and meticulous record-keeping.

Qualifications (Essential)

• Full Driving Licence.

Qualifications (Desirable)

• Recognised qualification in Community Safety, ASB and Nuisance Management

Experience (Essential)

• Experience of working in Social Housing.
• ASB case management as well as a good working knowledge of ASB legalisation and the tools used to tackle ASB in a social housing setting.

What You ll Gain:

• The opportunity to make a tangible difference in people's lives.
• 25 days of holiday plus 8 bank holidays.
• Access to a comprehensive wellbeing program.
• Be part of a values-driven culture.
• Quality learning and development opportunities.
• Join a unique and diverse group of companies with growth ambitions.