Senior Business Development Manager, Amazon Freight EU, Client Relationship Management (Hiring Immediately)

Amazon Freight allows both small and large businesses to use Amazon totransport products in bulk across Europe. This is an innovative technology-driven service currently growing rapidly in Europe. Amazon Freight is part ofthe Amazon Transportation Services organization responsible for many ofAmazon’s best-in-class logistics and transportation operations. We are looking to hire for an Account Manager position, responsible fordeveloping our strategic portfolios through relationship building, engagementactivities and ensuring a great customer experience. This individual willanalyze market data to identify trendsopportunities to grow their accountportfolio and utilize an extensive network of relationships with the relevantindustry to gather market intelligence, and execute on business developmentopportunities. The successful candidate will be results driven, highlyanalytical, customer obsessed, and ready to roll up the sleeves to grow thisbusiness. Key job responsibilities - Nurture and grow an existing portfolio of strategic shippers and achievevolume goals with best-in-class service - Maintain a high level of engagement from strategic customers andproactively identify the challenges they are facing. - Build relationships with key stakeholders across the portfolio. - Be the voice of the customer to guide product development and iterations. - Identify and lead complex projects or initiatives to solve customer painpoints and improve experience. - Communicating ideas effectively, both verbally and in writing, to all typesof audiences and not limited to writing narratives, business cases and otherstrategic documentation. - Lead by example and coach other team members to ensure success as a team A day in the life You’ll be based at one of our sites. Being on site allows you to stay close toevery part of the delivery process and means you have visibility of everythingto guide our logistics partners. You’ll look after all elements of our partnerrelationships, from getting the contracts in place to keeping track ofperformance. This role is all about clear communication. You’ll be in daily contact withthe partners you manage to make sure they have everything they need to carryout deliveries on time. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that playsa central role in our success. Using air, sea and road transport, as well assortation centres equipped with the latest technology, you’ll help Amazon’stransport run at maximum efficiency. Our team captures data and uses it todrive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertiseof our people to get packages to their destination – quickly, conveniently andsustainably. Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services inEurope. Amazon Freight allows external businesses (shippers) to use Amazon’stransportation technology and network to transport products in bulk acrossEurope. This is an innovative technology-driven solution for the logisticsneeds of small and large businesses and is scaling rapidly as an offering. ### BASIC QUALIFICATIONS- Bachelors degree or equivalent - Experience using data and metrics to determine and drive improvements - Experience in business development, partner development, sales or alliancesmanagement - Experience in driving end to end delivery, and communicating results tosenior leadership - Experience in stakeholder management, dealing with multiple stakeholders atvaried levels of the organization - Experience setting up and managing a sales pipeline - Experience with sales CRM tools such as Salesforce or similar software ### PREFERRED QUALIFICATIONS- Experience in online advertising or high-tech productsservices Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value your passion todiscover, invent, simplify and build. Protecting your privacy and the securityof your data is a longstanding top priority for Amazon. Please consult ourPrivacy Notice (https:www.amazon.jobsenprivacy_page) to know more abouthow we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, nationalorigin, gender, gender identity, sexual orientation, protected veteran status,disability, age, or other legally protected status. For individuals withdisabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.