HR Assistant

Company:  Total Assist
Location: Clerkenwell
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Hybrid – 35hrs

To deliver operational excellence across a range of HR processes including HR Advisory, Employee Relations, Recruitment, Contracts and Systems and Learning and Development

This job description is made up of two parts, a job description and a person specification. The table below sets out the job description for the Human Resources Assistant role.

Lambeth Council is an equal opportunities employer – in all our activities we strive to drive inclusion, eliminate discrimination, harassment and victimisation and advance equality of opportunity in the way we recruit and deliver our services. We will give due regard to equality and diversity when reviewing existing and developing new strategies, policies, services and functions to ensure that we:

* Provide excellent services

* Secure fair recruitment and flexible working practices

Award contracts, and commission services through equitable and fair

Main duties and responsibilities

Operational Delivery

* Makes judgements on prioritisation of work to manage workload and respond to urgent requests, supported and directed by the Team Leader and Contact Point manager where appropriate

* Responds to customer demand on the HR Function, supporting casework, recruitment, workforce reporting, systems support, learning and / or organisation development

* Acts as a first point of contact for the HR function, resolving process or policy application-based queries and basic data access request, and triaging other requests and connecting to the relevant individual within the HR Function as required

* To demonstrate flexibility whilst working across various HR teams to support workload peaks and troughs, developing knowledge and experience across all teams

* Uses HR systems and databases appropriately to record all work actions, ensuring accurate information is stored in line with information and record management policies

* Maintains compliance with the Data Protection Act, GDPR and confidentiality of employee information and the Council's data

* Drives a culture of continuous improvement through the HR Function by identifying opportunities to make changes to ways of working to reduce support requests through Contact Point, and to maximise the effectiveness and efficiency of the HR Function’s operations

Stakeholder Management

* To develop working relationships with key stakeholders and colleagues, and collaborate to help support with various ideas and solutions for the HR Function
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Total Assist
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