Head of Facilities Management

Role – Head of Facilities Services

Location- Chesterfield (Hybrid)

Salary- £80k

Your role as a Head of Facilities Services:

This is a newly created role working for one of the UK’s leading care and supported living organisations. They have 3 key regions and you will be a part of reviewing the overall CAFM systems and processes by taking a strategic approach and reporting directly into the Property Director.

Your duties and responsibilities as Head of Facilities Services:

• Review current CAFM systems and processes and make relevant improvements and changes to support company vision.
• Improve current FM helpdesk and manage integration.
• Oversee ESG, Energy, Fleet management in addition to overseeing a portfolio of 200 properties. Each region has Regional Facilities Managers who conduct the site visits and day to day FM however you will be overseeing this.
• Identify, implement and deliver reactive and planned maintenance through CAFM system.
• Delivery of repairs and maintenance and statutory compliance through the office-based facilities management team and external contractors and suppliers.
• Line management support and development of an internal team which will support the delivery of repairs including but not be limited to the Property Hub – Team Leader and account management of Fleet and Energy consultants as well as key external contractors and suppliers.
• Proactively look to improve service and reduce costs.
• Responsible for the delivery of key business and department projects.
• Hold regular calls with key stakeholders to understand the service your team provide and identify areas for improvement and the removal of complexity.
• Management reporting to highlight the performance of the department and areas of responsibility

To be successful in your role, you should have the following skills and experience:

• Honesty, reliability, trustworthiness and a passion to make a difference.
• Proficient with CAFM systems and implementation of new systems and processes.
• Leadership of a help / support desk function.
• Facilities Management qualification.
• Ability to establish credibility quickly.
• Highly developed approach to customer service.
• Strong communication and administrative skills.
• Able to work autonomously and as part of a wider team.
• Relevant transferable experience.
• Full driving licence
• Satisfactory Police Check and check against the ISA List (where applicable)

Desirable skills and experience:

• Previous experience within social care setting
• Knowledge of the regulatory frameworks.
• Facilities Management and H&S qualifications.

If you would like to discuss this role further please contact Jade Whitmore on 07306626969 / [email protected]