Aftersales Field Consultant

Aftersales Field Consultant Location: (Midlands or South) Ready to Transform the Automotive Industry? Are you prepared to drive substantial change in the automotive aftersales sector? As an Aftersales Field Consultant, you'll play a pivotal role in revolutionizing how dealers and OEMs optimise their operations. This is your chance to leverage your expertise and creativity to implement our Catalyst for Aftersales (CFA) program, delivering impactful results and shaping the future of our clients’ businesses. If you’re driven, innovative, and eager to make a difference in a dynamic, forward-thinking environment, we want to hear from you! Why Join Us? This isn't just another job—it's a chance to be at the heart of a game-changing company that's reshaping the automotive landscape. Working with top global OEMs and UK Dealer groups, you’ll play a crucial role in enhancing our clients' aftersales operations, ensuring exceptional service and solutions, and directly influence our growth and success. Your success will be rewarded with opportunities to grow, make a real difference, and gain equity in our fast-growing business. Let’s drive the future of automotive SaaS together! A Day in the Life of an Aftersales Field Consultant As an Aftersales Field Consultant, you'll be the bridge between our innovative solutions and the needs of our dealer partners and OEM clients. Your role will involve driving the adoption and optimization of our Catalyst for Aftersales (CFA) program, ensuring it meets client objectives and delivers significant business benefits. This field-based role requires you to manage multiple engagements, both virtual and on-site, with a variety of stakeholders. Your Responsibilities Will Include: - Program Implementation : Lead the application of our CFA program across dealer networks to boost customer retention and increase parts and labour sales. - Stakeholder Engagement: Conduct regional and one-on-one meetings with dealers and OEM clients, providing expert consultancy to enhance business performance. - Consultative Support: Understand client needs through detailed assessments and offer strategic guidance to improve performance and process efficiency. - Training and Development: Deliver virtual and on-site training, sharing best practices and supporting clients in maximizing the value of our solutions. - Opportunity Identification: Identify and pursue opportunities to expand our services to new and existing dealer sites, working closely with our Business Development team. What You Bring to the Table - Proven Expertise: Background in automotive aftersales, whether from an OEM, dealer, or SaaS supplier in the sector. - Exceptional Skills: Strong communication, negotiation, and relationship management abilities. Ability to work independently and as part of a team. - Entrepreneurial Attitude : Hands-on approach, with resilience, adaptability, and a proactive mindset. Deep understanding of aftersales and CRM processes. What We Offer - Competitive Salary: Reflective of your experience and skills. - Performance Bonuses: Based on company, team, and individual achievements. - Generous Leave: 25 days annual leave - Flexible benefits: Up to 6% pension scheme contribution from the company and other benefits like private medical insurance. About TekCor4 At TekCor4, we are at the forefront of digital transformation in the automotive sector. Founded with a vision to elevate the industry through innovative technology, we offer advanced SaaS solutions that streamline and enhance aftersales operations. Our mission is to empower automotive businesses with predictive analytics and automation tools that drive performance and efficiency. Based in London, we are a rapidly growing company committed to transforming the automotive landscape with our forward-thinking approach and exceptional client service. For more information, visit tekcor4.com.