Account Manager

Hybrid working on offer – 3 days a week from the Edinburgh office and 2 from home * Retain, grow and manage a well-established customer base across Scotland * Join a supportive, friendly and nurturing team and culture The Company: A mid sized leading UK based tech services company, offering innovative infrastructure solutions across the UK The Role: The Account Manager will manage and grow a portfolio of around 30 established clients across Scotland, driving retention, growth, and client satisfaction to meet sales targets. Key responsibilities: * Drive growth in sales and retention within existing client accounts. * Create upsell and cross-sell strategies to meet / exceed monthly sales targets. * Collaborate with internal teams to support clients and ensure smooth service delivery. * Provide weekly AOV and Contract Bank churn forecasts, with defined close plans/mitigation activities stepping through the timelines associated to each sales stage What We’re Looking For: * Proven experience in B2B account management, retention, and growth in tech services or software. * Ability to manage multiple accounts, including complex renewals. * Strong knowledge of Scotland's tech industry. * A team player with a hands-on approach and a track record of exceeding targets. Salary - £60k-£80k base + £35k-£50k comms (depending on experience)