Company:
CV-Library
Location: Edinburgh
Closing Date: 31/10/2024
Salary: £60,000 - £80,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Hybrid working on offer – 3 days a week from the Edinburgh office and 2 from home
* Retain, grow and manage a well-established customer base across Scotland
* Join a supportive, friendly and nurturing team and culture
The Company:
A mid sized leading UK based tech services company, offering innovative infrastructure solutions across the UK
The Role:
The Account Manager will manage and grow a portfolio of around 30 established clients across Scotland, driving retention, growth, and client satisfaction to meet sales targets.
Key responsibilities:
* Drive growth in sales and retention within existing client accounts.
* Create upsell and cross-sell strategies to meet / exceed monthly sales targets.
* Collaborate with internal teams to support clients and ensure smooth service delivery.
* Provide weekly AOV and Contract Bank churn forecasts, with defined close plans/mitigation activities stepping through the timelines associated to each sales stage
What We’re Looking For:
* Proven experience in B2B account management, retention, and growth in tech services or software.
* Ability to manage multiple accounts, including complex renewals.
* Strong knowledge of Scotland's tech industry.
* A team player with a hands-on approach and a track record of exceeding targets.
Salary - £60k-£80k base + £35k-£50k comms (depending on experience)
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