Commercial Sales Manager

We are looking for a Commercial Sales Manager to join our amazing client in St Ives, Cambridgeshire. About you * You're a natural go-getter, with an entrepreneurial approach that means you can quickly identify the sweet spot between what businesses are asking for and what we can deliver, today. Experience in start-up / scale-up environments enables you to side-step challenges and roll your sleeves up to get things done. * You understand the power of brand. You're always positive and can keep your team engaged even when the going gets tough. * You're conscientious enough to identify gaps in product-market fit, and able to clearly communicate obstacles to senior stakeholders so that we can identify the path to significant and sustainable growth long-term. In this role, you will * Lead the expansion of our services from a primarily residential customer base to a market of small-to medium sized domestic-like businesses through the B4B product e.g. pubs, churches, care homes. * Identify the best route to market through test & learn. Scaling the best approaches using resource from other teams, or by hiring / outsourcing. * Get things done, not letting perfection get in the way of good, you will quickly make things happen to learn what works and what doesn't. * Deliver relevant feedback from business consumers and suppliers delivering to businesses, to our product and senior exec teams using qualitative data gathered in the field to help us plan a product roadmap that will deliver maximum value. * Ensure the right KPIs are in place and are managed effectively to track progress against plan and change course as required. * Utilise our Business Insights team to provide in-depth reports on our marketing and sales performances Your success will be measured by * Revenue & profit * Business repeat order rates * Business Net Promoter Scores * Sized business-product roadmap finalised for FY 2026 You'll definitely have * Proven track record in B2B sales and business development, particularly in scaling new market segments or verticals in a start-up / scale-up environment * Experience in building and executing go-to-market strategies, including testing and iterating different approaches. * Strong leadership skills with the ability to guide cross-functional teams and rally resources, both internal and external, to achieve business objectives. * Excellent stakeholder management, able to effectively communicate product-market gaps and propose solutions to senior leadership. * Experience with performance management, particularly in setting and tracking KPIs related to revenue, customer satisfaction, and operational efficiency. Nice to have * Experience in the energy or utilities sector, particularly oil or heating, or working with platform businesses. * Knowledge of online platform technologies, including how to optimise user experience and supplier engagement in a B2B setting. * Experience with out-bounding, direct mail, and/or email marketing * Experience in managing or building out marketing/sales functions, especially within a new market or B2B context. * Understanding of product development processes, particularly when creating a roadmap that meets evolving market demands. * Experience working with small to medium-sized businesses and understanding the unique challenges and opportunities within the rural energy market. The reward * Bonus: Up to 10% of your salary * Healthcare: BUPA (on completion of probation) * Pension: Company and personal contribution * Holiday: 25 days holiday plus Bank Holidays Location this role is a hybrid role, with time spent working from home and in the office in St Ives, Cambridgeshire at least 2 days per week. ?Please apply now