The Infected Blood Compensation Authority seeks an ambitious head of Advanced Analytics & Intelligence, to lead how we use current and emerging techniques so we might make swift payments to victims of infected blood. IBCA is responsible for administering a compensation scheme that will process millions of pages of evidence across medical records, minutes of meetings, and other data, as well as flows of information to and from government departments, health agencies and other bodies. The data landscape is complex and delivering an efficient service will rely on making data work hard on our behalf.
The postholder will lead the development of data solutions to support managing fraud, evidence processing to help speed up decisions as well as developing tools that allow us to better understand and engage with those who should engage with the scheme. The opportunity for the postholder to have an impact on those who deserve compensation is huge, and suits a candidate looking to bring their leadership and experience to bear and make a real impact to real people.
Job description
The role offers an unparalleled opportunity to shape and define your position and the benefits that data science can bring to a dynamic team providing a critical, operational assessment function. You'll pitch project ideas, explore novel collaborations with partners, and foster a team culture of creativity and innovation.
You'll champion the benefits of data science, AI (including generative) and machine learning to tackle challenges IBCA will face including operational efficiency, forecasting, fraud mitigation & detection, cohort analysis, and more - as well as being capable of conveying the benefits and risks of methods to non-technical audiences.
We are looking for a highly motivated individual with a drive for social impact to join the data directorate leadership team and hit the ground running, quickly getting to grips with challenges that arise from standing up a greenfield department at pace.
You'll be a visible technical leader, providing both data science and strategic leadership to your team, as well as supporting a deputy director to shape the data operations function. You'll confidently lead on work areas and be able to actively identify opportunities to create change, weigh up approaches and proactively deliver a vision.
Two significant areas of opportunity include those arising from the development of graph networks, an image processing / beyond OCR of materials; including emerging methods combining image-text and voice-text transformers.
Responsibilities:
- Lead Fraud Detection and Evidence Processing Initiatives:
- Develop demand insight:
- Champion Data Science, AI, and Machine Learning:
- Be responsible for the business intelligence / reporting environment:
- Provide Strategic and Technical Leadership:
Person specification
The work within the team should tackle a mixture of practical activities that support the delivery of compensation as well as projects which are experimental and innovative. Because of this the projects you will lead and delivery will be varied. You will have the opportunity to use a range of data science techniques supported by market leading technology & services.
Leadership - Remain visible and approachable to all colleagues and stakeholders. Actively promote the reputation of the organisation with pride, both internally and externally. Display passion and enthusiasm for the work, helping to inspire colleagues and stakeholders to fully engage with the aims and long-term vision. Embed a culture of inclusion and equal opportunity for all, where the diversity of individuals' backgrounds and experiences are valued and respected.
Seeing the bigger picture - Anticipate and plan to tackle the long-term impact on the Department of economic, political, environmental, social and technological developments. Create joined up strategies that put into practice and support the Government's vision for the future. Identify and shape how your work area fits within and supports the priorities of the organisation. Develop an in-depth insight into the infected blood community, health and supporting services, and markets affected by your work areas and the wider public sector context.
Working together - You will actively build and maintain a network of colleagues and contacts to achieve progress on shared objectives. You will challenge assumptions while being willing to compromise if beneficial to progress, and build strong interpersonal relationships and show genuine care for colleagues. You will champion consideration and support for the wellbeing of yourself and individuals throughout the team. You will have experience of identifying the varying needs of the team to ensure they are supported and their experiences are utilised.
Delivering at Pace - Translate strategic priorities into clear outcome-focused objectives for managers and teams, and supporting the digital service through multifunctional teams. Promote resilience and responsiveness in the organisation. Deliver against your own objectives, while ensuring others take responsibility for their areas. Establish an inclusive culture which allows people space and authority to deliver their objectives whilst ensuring appropriate support is in place when needed. Give people credit for maintaining focus on priorities, while responding quickly to changing requirements. Act as a role model for delivery by showing efficiency and focus, while being open to new ideas and honest about challenges.
Make effective decisions - Act decisively and make bold, trauma-informed decisions at a strategic level. Make sense of a range of pressures and influences to develop strategies which meet organisational goals. Clearly communicate the purpose and reasons for recommendations and decisions. Consult with others where necessary to ensure decisions meet the diverse needs of the end users. Accept and respond to challenges constructively. Clearly recommend the best option articulating risks and impacts.
Technical skills
We'll assess you against these technical skills during the selection process:
- Predictive Analysis & Machine Learning.
- Business Intelligence & visualisation.
Benefits
Alongside your salary of £67,126, Cabinet Office contributes £19,446 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA).
At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that these roles may transfer to IBCA, which is a new public body separate from the Cabinet Office and independent of the Civil Service. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable and it is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service.
Closing date: Apply before 11:55pm on Wednesday 13 November 2024.