Change Assurance Senior Specialist - Leeds

Change Assurance Senior Specialist - LeedsAbout the jobJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential.About Us We have an exciting opportunity to join HMRC's Financial Controls Assurance Team (FCAT). You will work in a fast-paced demand-led environment, building relationships, and providing specialist process risks and controls advice and assurance on HMRC processes to administer UK taxes, duties and benefits.This role gives an outstanding opportunity to develop key leadership, risk assessment, assurance and collaboration skills. FCAT is part of Risk, Control & Financial Accounting Directorate within the HMRC Chief Finance Officer Group. The Directorate's vision in relation to assurance is to help steer HMRC towards a better understanding of its key risks and to ensure these are well controlled. We are a small geographically-dispersed team whose remit extends across all HMRC taxes, duties and benefits processes, and all corporate processes which ultimately lead to payments in/out, or entries in the published HMRC financial statements. We work collaboratively with HMRC's Business Groups and Change teams to embed, assure and improve financial controls standards. We provide expert advice and challenge to help keep HMRC safe - by assuring that robust financial controls, including segregation of duties, are designed and operating in processes and systems to mitigate internal fraud, external fraud, error and money laundering risks. Most of the team's work is focused on the various taxes, duties and benefits that HMRC administers. We cover all processes in the 'customer journey' including registrations, returns/declarations/claims, payments in, payments out, penalties, interest and debts.Job descriptionOur exciting and interesting role would suit anyone who wants to work in a very busy and dynamic demand-led environment with a desire to improve their risk assessment and controls assurance skills. The successful candidate will join the FCAT Change Assurance Team and they will:Work with an assigned portfolio of higher risk and complex Change projects with different timelines and implementation dates.Provide expert advice, challenge and assurance to Change projects to ensure HMRC standards for internal controls, including segregation of duties, are embedded into the design of new and changing processes.Influence Change projects to meet standards for process controls and segregation of duties before their live implementation dates, and escalate any significant control weaknesses promptly.Provide support to team colleagues where needed, including cover during leave periods.The role will involve some travel with occasional overnight stays and may include HR management responsibilities in the future.The scope of our work excludes:Project Management and project risk management.Intelligence/business analysis.Financial management (forecasting, budgeting, monitoring expenditure, process costs, reports production etc).Process and data mapping.Security.Dynamic/organisation-level risks.Person specificationThe successful candidate will have proven experience of reviewing business processes, identifying/assessing risks and/or assuring controls are sufficient to mitigate the risks of internal fraud, external fraud, money laundering and error.They will:Be a highly motivated self-starter who thrives on working in a fast-paced, dynamic demand-led environment.Pro-actively manage their own workload and responsibilities, demonstrating effective leadership to manage multiple deadlines and conflicting priorities to ensure Change projects meet HMRC controls and segregation standards before their live implementation dates.Have highly developed interpersonal skills and emotional intelligence, with evidence of excellent influencing in a large dispersed organisation.Thrive on collaborating with team colleagues and Change projects across HMRC at a variety of grades, influencing stakeholders and building effective relationships to ensure robust controls and segregation are delivered in new/changing processes.Be resilient when faced with work pressures and challenge, and confident in situations where there is no existing clear precedent, understanding both the detail and the bigger picture.Have an inquiring mind and apply strong analytical/evaluation skills to understand new automated and manual processes without prior knowledge, identifying risk exposures / control weaknesses and working collaboratively with Change teams to agree solutions.Be passionate about making a difference by improving internal controls.Be an excellent and credible communicator - proficient at simplifying complex concepts, tailoring communications to fit the audience and presenting facts (including assurance results) and recommendations verbally and in clear, succinct and persuasive papers.Take pride in their work and seek to continually improve team processes and enhance the HMRC standards for controls and segregation.The successful candidate is expected to:Remain in post for a minimum of 2 years.Complete Government Counter Fraud training on Fraud Risk Assessments.Essential CriteriaExperience of one or more of the following in a large organisation:Reviewing business processes, identifying risks and assuring internal controls.Managing process risks.Successfully influencing or implementing process improvements to reduce the risk of internal fraud, external fraud, money laundering and error.Desirable CriteriaMembership of the Government Counter Fraud profession.Professional qualifications in Internal Auditing or Risk Management.Experience of working collaboratively across grades and business areas in geographically dispersed teams.Technical skillsWe'll assess you against these technical skills during the selection process: You will also be required to give a 5 minute presentation BenefitsAlongside your salary of £42,618, HM Revenue and Customs contributes £12,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to knowSelection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your chronological job history and key achievements.A 750-word Personal Statement.Your CV should provide your most recent and relevant experience (using technical if applicable) to demonstrate how you meet the experience and "Essential Criteria" for the job, supported by examples to show how you have improved the control environment.Your Personal Statement should demonstrate (up to 750 words) how you meet the characteristics described in the Person Specification, supported by examples and outcomes. Further details around what this will entail are listed on the application form. SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Technical: You will also be required to give a 5 minute presentation on the following scenario:HMRC is developing a new grants scheme that is expected to pay out £20bn annually to customers and has set up a Change team to make this happen. You are assigned to work with this Change team to assure risks and controls."Please tell us about how you would approach working with this project, and your views about the key inherent risks in this payment process and the controls you would expect to be designed to manage these risks".Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: [email protected] - Use the subject line to insert appropriate wording for example - 'Please re-open my application - 371239 & vacancy closing date 14/10/2024'.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via [email protected] as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the 'location preferences' section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).